Graduate diploma - The Chartered Institute of Purchasing and Supply

1.0 RELATIONSHIPS WITH
STAKEHOLDERS
RELEVANT TO PUBLIC
PROCUREMENT.
(Weighting 30%)
1.1 Identify and evaluate
critical internal and
external stakeholders
relevant to public
procurement
• Rationale for distinguishing
between internal and
external stakeholders
• Internal stakeholders:
clients, budget holders,
finance, audit
• External stakeholders:
elected representatives,
suppliers, trade unions,
industry organisations,
community groups.
1.2 Assess the role, interests
and resources of internal
and external stakeholders
in relation to procurement
• Stakeholder identification
model - Mendelow (1991)
• Stakeholder analysis
methods and systems
• Weighting the resources
and influence of
stakeholders.
1.3 Analyse approaches for
influencing and managing
stakeholders by engaging
them at an early stage in
procurement plans and
specific strategic
procurements
• The benefits of
incorporating stakeholders
into the planning process
at an early stage
• Managing diversity
amongst stakeholders
• Reasons for project failures
where stakeholders were
not fully informed.
1.4 Critically evaluate
communication and
collaborative strategies
that may be developed to
improve relationships with
internal and external
stakeholders
• Theories, models, policy
documents and practice in
relation to communication
and collaborative
strategies
• The importance of
developing communication
and collaborative
strategies to improve
relationships
• The concept of shared
services in the public
sector.
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1.5 Critically assess the
effectiveness of the
purchasing organisation’s
internal and external
communications policy
and processes
• How to devise and apply
tests of communication
effectiveness
• The importance of
demonstrating the
effectiveness of chosen
communication policies
and processes
• Methods of review of
communications in
comparable organisations
• Learning from examples of
effective communications
demonstrated in other
sectors and industries.