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DEPARTMENT OF SOCIAL SECURiTY RESEARCH REPORT No 91 HOUS~NG BENERT EXCEP19ONAL HARDSHIIP PAYI(IENTS: THE USE O~ DGSCRETDO~ARY POWERS Roy ~ainsbury A report of research camed out by the Social Policy <strong>Research</strong> Unit at the University of York on behalf of the Department of Soc~aISecurity Corporate Document Services
© Crown Cop\ ric~ht1999 Published foi the Dupai uncut of Social Securir~ under licence t~oiiithe Controller of Her Majr~rvs Stationary Office by Corporare Document Servies, Leeds Application tur ieproduttion should be made in wiiting to The Copyiiglit Unit, Her Majesty s Stationery Office St Cleinents House, 2-16 Colegate, Non~ichNR3 IBQ First Published 1999 ISBN 1 84123 1045 — Views expressed in this report are not necessarily those of the Department or any oihei Government DeNt tment Printed by Thornton & Pearson (Printers) Limited _____________ —~
Page 1: I p p p A I p ‘IA S ‘I . S I~1
Page 5 and 6: Appeals 40 Discussion 42 6 Adnuiiis
Page 7 and 8: vi ~CKI4OWI~DGEMEHTS The successtul
Page 9 and 10: EXECUTJVE SUMMARY Introduction Loca
Page 11 and 12: • the ‘comprehensive’ approac
Page 13 and 14: There is some, though not conclusiv
Page 15 and 16: S The specific anus of the proiect,
Page 17 and 18: their pris. ately reni ted sector (
Page 19 and 20: 2 EXPENDITURE ON EXCEPTIONAL HARDSH
Page 21 and 22: The table shows, as ummglit be expe
Page 23 and 24: 3 APPLICATIONS FOR EXCEPTIONAL HARD
Page 25 and 26: Fimrthernirore we have no informati
Page 27 and 28: — belo~s esceptiona] hardship pay
Page 29 and 30: 4 WHY CLAIMANTS APPLY FOR EXCEPTION
Page 31 and 32: • c]almnamlt is victim of abuse (
Page 33 and 34: Have own policy cri e ria? )i ~S no
Page 35 and 36: Relevance of pre-tenancy The releva
Page 37 and 38: omie specific comicerni cmi be nais
Page 39 and 40: 34 Table 5 1 Number of exceptional
Page 41 and 42: Table 5.3 Overall success rates com
Page 43 and 44: 38 h’s’ pemisnoumer s 55 crc uu
Page 45 and 46: 40 times’ nimmgiit already be tin
Page 47 and 48: 42 Table 5 10 Appeal rates within i
Page 49 and 50: 6 ADMINISTERING THE SCHEME I nmtrod
Page 51 and 52: it One of the ensdurmng problems (m
Page 53 and 54:
2 Need E~ieptiomsal hardship paymeu
Page 55 and 56:
II arid for relati ~el~short period
Page 57 and 58:
How do local authorities make decis
Page 59 and 60:
practice guide that contains examim
Page 61 and 62:
APPENDIX I QUESTIONNAIRE FOR TELEPH
Page 63 and 64:
15 We are imiterested nm ih& types
Page 65 and 66:
APPENDIX 2 INTRODUCTORY LETTERS TO
Page 67 and 68:
Dear Housing Benefit Manager 1 Apri
Page 69 and 70:
2(1 lui’~alidirvBeurefut A longit
Page 71 and 72:
ii 71) DeIi~em-ingBeuicfuN to Unemp
Page 73:
~ ~1w~~ ~ l1h~~jt~rz~7 ~10ui~Ak~in~
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