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Table 5.3 Overall success rates compared with decision
making approach of local authorities
Type of decision making approach Overall success rate Base number of
of applications local
authorities
Comprehensive (ie based on own policy ‘43 31
and DSS guidance)
DSS-based (usrng DSS guidance only) 5 I ‘47
Independent (using own policy only) 50 ‘48
Case-based (no policy D55 guidance not used) 30 2
All authorities 43 247
Although the ii um nsiber of local a tuthoritnes Lmsing the case—based’ ippn om Ii
Is smiiall the table suggests that this mpproa ii ‘svhe re each case is coiindered
on its isierits without reference to any ibm in of guidance may lead to
fesver awards tlimui other appriaclies The table also ramses the qunestiorm of
whether decismomi imiakers ‘si mdi uiioi e tlmaii one source of gummclami e (time
‘commiprehenisis c category) ira pm actice have to consider more factors in
umakimig a decisiorm than those ‘s’s ho rely on emthen the OSS gumidaimce oi the
aLmthoritv’s os’s ii polie y TIme efFect of devisi mug an urn—house policy ma’s
have heeni to decrease the likelihood that a ci mniiiant s’s ill satmsfy the criteria
for exceptiommal h.udshiip’
Analysis of exceptional hardship Omie of the qLiectmoums that thc n esearch set mit to ~xplore s’s as whethiei
payment recmpients pan tic nlar 1}pes of. lamnmi,mmjt tended to be niiore or less sunccesslul iii applyrug
for an exceptional hardship pavnileuit thani others I ni the sun-se’s , them efoie
Hoursi mig Bemiefit usianagers s’s tic asked to break downm u. cc ssfuul arid
unsuccessful applicants into the niiain clamisiamit gi oumps of hone panemits,
pemisnoiier\ and disabled people Althmotugh the adimi m miistrative classiticitmomi
ofclmuuiiimits teumds to tu eat these ~n-OLipSas mnuittmmliy exclumsus’e, ntis possible
for a cLiimimammt to fafl into imbue thami omme Hemice, tile ummalvsms pn eseilte d
here is used omily to imiducate buoad brursh duffc’meiices h~twee ii them m ither
thlami statistically smgmimticaiit fiiidunigs Houisiiig Beiie~it nmamm.mgt-rs ‘s’s crc
also asked Imos’s mnaum’s applucanits is crc siriglc people under 23 pregniaumt
55 Oiiieii, peopi. s’suth mc mital health problems or absent parents (again
net ogiiismnmg that these are os eriippmimg categoric s) Thus sort ofiii formiiatmoni
is miot ollec ted b’s local authorities iii am’s svstemmiatmc sva’s litliourglm the
relevant imifom nlatioii m’s usually coiitaiimed s’s uthims the ase icc ord Sommie
aumthoruties were not able to suippi’s the data requued others supplied
estmnsmates ouil~ The dna are therefore hmnmuted bumt it mc possible to get a
sense of s’s hetlier different clamuisant gn oulpi fire beten than others iii
ipplvmnig (br exceptional hardship psviiients Using data fromim only those
atm thormtm es svh mcii ‘. o Lmld supply hr.- i k doss us of both suit cssfum 1 amid
unnsuccecsfuil applicants s’s e cmi ihcumlate iii aggregmte sumc. ess rat. foi each
ciaiiimauit group sliowmm imu Table 5 4
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