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amj Australasian Marketing Journal - ANZMAC

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and practical need by integrating the political economy framework<br />

with relational exchange theory. It widens the scope<br />

from economic and legal issues, to social, structural and<br />

cultural issues that are often the make or break of IJVs.<br />

A number of implications are suggested. Firstly, by focusing<br />

on the interaction between the internal economy and the internal<br />

polity, we have demonstrated that the form of governance<br />

of an IJV relationship will influence the nature of the relationship<br />

between the partners. Recognising the different<br />

requirements of different types of relationships may result in<br />

more successful IJV relationships. Secondly, by focusing on<br />

the dyad, the framework encourages managerial recognition<br />

of the partnership rather than the single firm. This highlights<br />

issues such as cooperation, joint decision-making and mutual<br />

(vs. one-sided) benefits. Thirdly, the importance of relationship<br />

maintenance variables has been highlighted through the<br />

introduction of relational exchange theory, suggesting that<br />

this should be a focus of IJV relationship formation and maintenance,<br />

in addition to issues such as contract negotiation and<br />

economic cost/benefit analysis. Finally, the discussion has<br />

recognised that the role of cultural sensitivity, a managerial<br />

concern in IJVs, is related to the governance form in an IJV<br />

relationship.<br />

Importantly, the framework provides managers with guidance<br />

on the how questions as well as the what questions. That is,<br />

by including day-to-day management issues relating to decision-making,<br />

the development of trust, communication, social<br />

bonds and the relative importance of cultural sensitivity,<br />

managers are not only alerted to what issues they should be<br />

focusing on, but how each of these issues should be dealt with<br />

under different circumstances. In doing so, the framework<br />

presented here views an IJV as a social entity in addition to an<br />

economic and legal entity. The management of an IJV therefore<br />

needs to explicitly incorporate social phenomena rather<br />

than leave it to chance. The view that business is a social<br />

activity with economic outcomes (e.g. Ambler and Styles<br />

2000) is increasingly gaining acceptance. Both theory and<br />

practice would benefit by exploring these issues further to<br />

ensure a good match on paper does not fail, or fail to fully<br />

exploit market opportunities, because of sub-optimal social<br />

behaviour and structures.<br />

The framework also highlights the need to place greater<br />

emphasis on the selection and management of the people<br />

involved in IJVs. Spekman, Isabella, MacAvoy and Forbes III<br />

(1996) attribute the causes of partnership failures to an insufficient<br />

focus and understanding of the partnership management.<br />

They advocate the importance of the partnership<br />

manager and his/her central role in the success of that partnership.<br />

They also argue that the partnership manager (such as<br />

the strategic alliance manager) takes a successive number of<br />

roles throughout the development process of the partnership<br />

(e.g. advocate, networker, or mediator) and the success of the<br />

partnership depends on his/her performance within these<br />

International Joint Ventures<br />

roles. A key underlying characteristic among those roles is the<br />

manager s ability to communicate effectively and instill trust<br />

in their partners (Phan, Styles and Patterson, 2000). Duncan<br />

and Moriarty (1998) argue that effective communication (and<br />

specifically information exchange between partners) is the<br />

tie that binds any relationship . Thus, managers for IJV<br />

assignments need to be screened for these social skills as<br />

much as technical and marketing skills, for example.<br />

The framework also suggests the need for regular measurement<br />

and feedback of the social workings of the IJV. The<br />

concept of a regular partnership audit is therefore relevant. As<br />

is often done with long-term supplier relationships (e.g.<br />

advertising agency/client relationships), an annual audit of the<br />

IJV relationship (vs. just its economic performance) would<br />

highlight those behaviours and social structures that are<br />

contributing to success as well as highlight areas where<br />

improvements could be made. In fact, the process of the audit<br />

itself (like is often the case with planning) may be the key to<br />

developing greater understanding between partners and lead<br />

to structural and process improvements.<br />

The integration of relational exchange theory and the development<br />

of the political economy framework of IJVs have<br />

suggested some future avenues of research. Firstly, the propositions<br />

that were derived from the framework should be<br />

explored empirically, ideally across different cultural settings<br />

i.e., amongst IJVs involving firms from different countries. In<br />

addition, the relationship maintenance variables suggested in<br />

the model should be further conceptually and empirically<br />

developed within the context of IJVs. Future research should<br />

determine whether these variables are conceptually different<br />

from those in other interfirm partnerships and if there are<br />

additional variables specific to IJVs. Future empirical<br />

research should: 1) be dyadic to account for both perspectives<br />

of the partnership (Li and Shenkar, 1997; Lin, Yu and Seetoo,<br />

1997) and; 2) involve methodologies appropriate for generating<br />

data on soft variables, such as qualitative case studies<br />

(Parkhe, 1993). Research should then be widened to include a<br />

range of different alliance forms, such as non-equity alliances,<br />

licensing arrangements and franchising, to name a few.<br />

Further, this paper has only considered the internal economy<br />

of IJVs. A future area of research is the external environment<br />

of IJVs and its interaction with the internal political economy<br />

of IJVs. Finally, the introduction of relational exchange theory<br />

suggests that future research should consider the process of<br />

IJV relationship formation and maintenance.<br />

6. Implications<br />

In the past, business practitioners and public policy makers<br />

have focused on the legal and economic aspects of international<br />

joint ventures. However, the view that business is a<br />

social activity with economic outcomes (e.g. Ambler and<br />

Styles 2000) is increasingly gaining acceptance. The introduction<br />

of relational exchange theory and the application of<br />

<strong>Australasian</strong> <strong>Marketing</strong> <strong>Journal</strong> 9 (1), 2001 27

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