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Human-Computer Interaction and Presence in Virtual Reality

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Research approach<br />

Second, we can test whether, <strong>in</strong> the case of patient control, there are any differences between<br />

the various locomotion techniques. For presence <strong>and</strong> fear, it seems most likely that a more<br />

natural locomotion technique will lead to higher presence <strong>and</strong> thus to more fear. A more<br />

natural locomotion technique is one with which the user is closely familiar. Therefore,<br />

different locomotion techniques will be natural to different to users. However, the<br />

locomotion technique most common to all users is that which we use <strong>in</strong> everyday reality:<br />

walk<strong>in</strong>g with our own two feet <strong>and</strong> look<strong>in</strong>g around by turn<strong>in</strong>g our head <strong>and</strong> body.<br />

Tak<strong>in</strong>g this notion of natural <strong>in</strong> consideration, we can formulate the hypotheses:<br />

Hypothesis 3: A more natural locomotion technique for the patient will <strong>in</strong>crease the presence<br />

a user experiences<br />

Hypothesis 4: A more natural locomotion technique for the patient will <strong>in</strong>crease the fear a<br />

phobic user can experience.<br />

2.3 Patient <strong>and</strong> therapist UI<br />

The patient <strong>and</strong> therapist each have their own UI to <strong>in</strong>teract with the system. The designs for<br />

the patient <strong>and</strong> therapist UI describe what the HCI should look like for both users, the<br />

functionality offered by the system <strong>and</strong> the way <strong>in</strong> which the user can access this<br />

functionality. They can said to be <strong>in</strong>stantiations of the design method comb<strong>in</strong>ed with the<br />

presence model s<strong>in</strong>ce they will be built us<strong>in</strong>g these two research products.<br />

2.3.1 Evaluation<br />

To determ<strong>in</strong>e whether these user <strong>in</strong>terfaces work, we will need to underst<strong>and</strong> their<br />

consequences for the usability <strong>and</strong> effectiveness of the system.<br />

The effectiveness of the system could be evaluated by determ<strong>in</strong><strong>in</strong>g the effectiveness of the<br />

entire treatment us<strong>in</strong>g the VR system, but as stated <strong>in</strong> the previous paragraphs on the<br />

presence model, this would be extremely complicated <strong>and</strong> time consum<strong>in</strong>g. We will<br />

therefore use <strong>in</strong>termediary concepts such as presence <strong>and</strong> fear, <strong>and</strong> evaluate whether the user<br />

<strong>in</strong>terfaces are effective <strong>in</strong> generat<strong>in</strong>g a sense of presence <strong>and</strong> adequate fear levels <strong>in</strong> the<br />

patients. We then need to show that presence <strong>and</strong> fear contribute to higher treatment<br />

effectiveness.<br />

To evaluate the usability of the user <strong>in</strong>terfaces, we need to go <strong>in</strong>to the doma<strong>in</strong> of software<br />

usability as already <strong>in</strong>troduced <strong>in</strong> the previous chapter. There, we used the ISO def<strong>in</strong>ition of<br />

usability (ISO 9241): The effectiveness, efficiency, <strong>and</strong> satisfaction with which specified<br />

users achieve specified goals <strong>in</strong> particular environments. Effectiveness is def<strong>in</strong>ed as the<br />

accuracy <strong>and</strong> completeness with which users achieve specified tasks <strong>and</strong> efficiency is the<br />

resources expended <strong>in</strong> relation to the accuracy <strong>and</strong> completeness with which users achieve<br />

goals. Satisfaction is a subjective measure <strong>and</strong> concerns the comfort <strong>and</strong> acceptability of use<br />

by end users.<br />

(Nielsen, 1993) uses a def<strong>in</strong>ition that is specified <strong>in</strong> elements that are more specific, as<br />

shown <strong>in</strong> table 2.1.<br />

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