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2012 Budget Book.indd - Metra

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cost savings that will signi cantly bridge the budget<br />

gaps anticipated in <strong>2012</strong>. However, as di cult<br />

decisions need to be made about service cuts<br />

and fare increases, it is increasingly important<br />

that we demonstrate our commitment to improving the<br />

customer experience and to creating e ciencies within<br />

the regional transit system.<br />

21

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