Polycom UC Software Administrators' Guide - 4.1.0

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Contents Reading an Application Log File .............................................................................................. 346 Reading a Syslog File ................................................................................................................ 347 Managing the Phone’s Memory Resources ............................................................................... 347 Identifying Symptoms ................................................................................................................ 348 Checking the Phone’s Available Memory ............................................................................... 348 Managing the Phone Features ................................................................................................. 349 Testing Phone Hardware .............................................................................................................. 351 Uploading a Phone’s Configuration ............................................................................................. 351 Network Diagnostics ...................................................................................................................... 352 Ports Used on Polycom Phones .................................................................................................. 352 Power and Startup Issues ............................................................................................................. 353 Dial Pad Issues ............................................................................................................................... 354 Screen and System Access Issues ............................................................................................. 354 Calling Issues.................................................................................................................................. 355 Display Issues ................................................................................................................................. 356 Audio Issues.................................................................................................................................... 357 Licensed Feature Issues ............................................................................................................... 357 Upgrading Issues ........................................................................................................................... 358 SoundStation Duo Failover Issues .............................................................................................. 360 Chapter 12: Miscellaneous Maintenance Tasks ................................. 361 Trusted Certificate Authority List .................................................................................................. 361 Encrypting Configuration Files ..................................................................................................... 364 Polycom UC Software Dependencies ......................................................................................... 366 Supported VVX 1500 and CMA Server Interoperability ........................................................... 367 Multiple Key Combinations ........................................................................................................... 368 Rebooting the Phone ................................................................................................................. 368 Resetting to Factory Defaults ................................................................................................... 369 Updating Log Files ..................................................................................................................... 369 Setting Base Profile ................................................................................................................... 370 Default Feature Key Layouts ........................................................................................................ 370 Internal Key Functions ................................................................................................................... 382 Assigning a VLAN ID Using DHCP ............................................................................................. 386 Parsing Vendor ID Information ..................................................................................................... 388 Product, Model, and Part Number Mapping ............................................................................... 389 Disabling the PC Ethernet Port .................................................................................................... 391 Capturing the Phone’s Current Screen ....................................................................................... 391 LLDP and Supported TLVs ........................................................................................................... 392 Supported TLVs .......................................................................................................................... 394 System and Model Names .................................................................................................... 397 PMD Advertise and Operational MAU................................................................................. 398 xi
Polycom ® UC Software Administrators’ Guide Power Values .......................................................................................................................... 398 Part V: Polycom ® UC Software Reference Information ........................................................................................... 401 Chapter 13: Configuration Parameters ................................................ 403 .............................................................................................................................................. 406 ............................................................................................................................................ 407 ..................................................................................................................................... 410 ................................................................................................................................................ 412 ......................................................................................................................................... 415 .................................................................................................................................... 415 .......................................................................................................................................... 415 ............................................................................................................................................... 416 ...................................................................................................................................... 422 ......................................................................................................................................... 422 ....................................................................................................................................... 435 ................................................................................................................................................. 439 ........................................................................................................................................ 439 ......................................................................................................................................... 439 ........................................................................................................................................... 442 .............................................................................................................................................. 443 DNS-A .......................................................................................................................................... 443 DNS-NAPTR ............................................................................................................................... 444 DNS-SRV .................................................................................................................................... 445 ............................................................................................................................................... 446 ................................................................................................................................... 448 ........................................................................................................................................ 448 .............................................................................................................................................. 451 ....................................................................................................................................... 452 ............................................................................................................................................ 453 .............................................................................................................................................. 453 ............................................................................................................................... 455 ................................................................................................................................................. 456 ............................................................................................................................................ 456 ................................................................................................................................. 459 SoundStation Duo Localization Preferences ......................................................................... 459 ........................................................................................................................................ 461 ........................................................................................................................................ 462 ............................................................................................................................................... 462 xii
Page 1 and 2: ADMINISTRATORS’ GUIDE Polycom UC
Page 4 and 5: Contents About This Guide .........
Page 6 and 7: Contents Upgrading Polycom UC Softw
Page 8 and 9: Contents Configuring the Phone’s
Page 10 and 11: Contents Setting Up Microsoft Lync
Page 14 and 15: Contents .........................
Page 16: Contents Third Party Call Control .
Page 19 and 20: Polycom ® UC Software Administrato
Page 30: Part I: Getting Started Part I give
Page 40 and 41: Chapter 2: The Polycom ® UC Softwa
Page 42 and 43: Figure 2-1: Polycom Wired Phones in
Page 44 and 45: Chapter 2: The Polycom ® UC Softwa
Page 46: What are the Resource Files? Chapte
Page 50 and 51: Chapter 3: Setting Up Your Device N
Page 52 and 53: Chapter 3: Setting Up CDP Compatib
Page 54 and 55: Parameter DHCP Option DHCP DHCP INF
Page 56 and 57: Chapter 3: Setting Up After you con
Page 58 and 59: Chapter 3: Setting Up Quick Setup
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Name Possible Values EM Power Enabl
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DHCP Menu Tip: Changing the Default
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Name Possible Values Subnet Mask Do
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Name Possible Values VLAN Discovery
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Name Possible Values IP Address Dot
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WPA2-Enterprise Menu You can modify
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USBNet Menu Currently the USBNet me
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Name Possible Values Clear Custom D
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Name Possible Values Facility 0 to
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Polycom ® UC Software Administrato
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Part III: Configuring the Phone Fea
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Chapter 9: Setting Up Phone Video F
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Table 9-3: Video Camera Parameters
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Table 9-6: H.323 Protocol Parameter
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Part IV: Troubleshooting and Mainta
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Part V: Polycom ® UC Software Refe
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POLYCOM, INC. APPLICATION PROGRAMMI
Page 629:
LOSS) ARISING OUT OF THE USE OR INA
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Polycom UC Software Administrators' Guide - 4.1.0

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