Polycom UC Software Administrators' Guide - 4.1.0

About This Guide
The Polycom ® UC Software Administrator’s Guide provides instructions for installing,
provisioning, and administering Polycom phones. This guide will help you understand the
Polycom VoIP network and telephony components, and provides descriptions of all available
phone features. Specifically, this Administrators’ Guide will help you perform the following tasks:
Install and configure your phone on a network server or Web server
Configure your phone’s features and functions
Configure your phone’s user settings
Troubleshoot common phone issues
Who Should Read This Guide?
System administrators and network engineers should read this guide to learn how properly to
set up Polycom phones. This guide describes administration-level tasks and is not intended for
end users.
Before reading this guide, you should be familiar with the following:
Computer networking and driver administration for your operating system
An XML editor
The XML-based configuration file format that the Polycom UC Software and its supported
phones use
How This Guide is Organized
This guide is organized into six parts, each containing multiple chapters. The parts and their
chapters are sequenced in the order you deploy Polycom phones.
Part I: Getting Started gives you an overview of the Polycom phones and Polycom Unified
Communications (UC) Software.
Part II: Setting Up Your Environment gives you information on setting up your phone
network, a provisioning server, and how to use the configuration methods.
Part III: Configuring the Phone Features is devoted to descriptions of the phone features
you can configure and brief example configurations.
Part IV: Troubleshooting and Maintaining Your Deployment identifies common phone
issues and includes troubleshooting tips, and explains a number of software and hardware
maintenance tasks.
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