Polycom UC Software Administrators' Guide - 4.1.0

Polycom ® UC Software Administrators’ Guide
Paging Mode Groups ............................................................................................................. 209
Flexible Line Key Assignment ...................................................................................................... 209
Example Flexible Line Key Assignment Configuration ......................................................... 210
Configuring Shared Call Appearances ....................................................................................... 211
Example Configuration .............................................................................................................. 213
Phone A ................................................................................................................................... 214
Phone B ................................................................................................................................... 215
Enabling Bridged Line Appearance ............................................................................................. 215
Example Bridged Line Appearance Configuration ................................................................ 216
Using Busy Lamp Field ................................................................................................................. 217
Example BLF Configuration ...................................................................................................... 219
Enabling Voicemail Integration..................................................................................................... 222
Example Voicemail Configuration ............................................................................................ 223
Enabling Multiple Registrations .................................................................................................... 224
Example Multiple Registration Configuration ......................................................................... 225
Using Hoteling ................................................................................................................................ 228
Example Hoteling Configuration .............................................................................................. 228
Configuring SIP-B Automatic Call Distribution ........................................................................... 229
Example SIP-B Automatic Call Distribution Configuration ................................................... 230
Configuring Feature-Synchronized Automatic Call Distribution (ACD) .................................. 232
Example Feature Synchronized ACD Configuration ............................................................ 235
Setting Up Server Redundancy ................................................................................................... 238
DNS SIP Server Name Resolution .............................................................................................. 240
Behavior When the Primary Server Connection Fails .......................................................... 240
Phone Configuration .............................................................................................................. 241
Phone Operation for Registration ........................................................................................ 241
Recommended Practices for Fallback Deployments ............................................................ 242
Using the Presence Feature ......................................................................................................... 242
Example Presence Configuration ............................................................................................ 243
Using CMA Presence .................................................................................................................... 245
Enabling Access URL in SIP Messages ..................................................................................... 246
Example Access URL in SIP Messages Configuration ........................................................ 248
Configuring the Static DNS Cache .............................................................................................. 249
Example Static DNS Cache Configuration ............................................................................. 250
Displaying SIP Header Warnings ................................................................................................ 253
Example Display of Warnings from SIP Headers Configuration ......................................... 253
Quick Setup of Polycom Phones ................................................................................................. 254
Example Quick Setup Configuration ....................................................................................... 255
Provisional Polling of Polycom Phones ...................................................................................... 256
Example Provisional Polling Configuration ............................................................................ 257
Setting Up Microsoft Office Communications Server 2007 R2 Integration ........................... 258
Example OCS 2007 R2 Integration Configuration (Single Registration) ........................... 258
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