össur annual report2009 - Euroland

We provide products and services to exceed
customers’ expectations. Strongly focused
on continuous improvement, we monitor
and respond to needs, complying with all
regulatory requirements.
quality
The Company places significant emphasis on quality.
With regards to the manufacturing of medical-device
products it is highly important for Össur to expand the
scope of its quality control system in line with the enactment
of new laws and regulations, as well as with the
growth of the Company. Since 1993, Össur has had a
certified quality system in place.
Quality requirements imposed on Össur are rather strict
because the Company’s products are classified as medical
devices. All Össur products are CE-labeled to meet
the requirements of the European Economic Area, and
in the United States the Company’s products adhere to
FDA standards. Össur complies with ISO 9001:2000 and
ISO 13485:2003. In 2009, the British Standard Institution
(BSI) conducted 10 external audits, all of which concluded
with positive results.
annual report 09
16
treasury &
corporate
development
Treasury
Investor
Relations
Legal
Corporate
development
r&d and product
developMent
Össur’s strategy is to be a source of innovative, high-
quality, non-invasive orthopaedic products and services.
Össur’s innovative products ensure a consistently
strong position in the market. The Company has always
seen R&D as essential to future development and is
determined to maintain its technological competency
through investment in research and development. In
2009, Össur’s investment in R&D amounted to 5.8% of
the Company’s total sales. Fifteen new products were
launched in 2009, including the second generation of
the RHEO KNEE ® which has been very well received
by the market. In 2009, 101 employees worked in the
Company’s R&D division.
corporate finance
corporate
planning
& analysis
Financial statements
Management
reporting
Tax planning &
monitoring
Budgets
human
resources
HR Management
HR processes
HR intelligence
business
information
services
Employee support
& services
Project
management
& consulting
Business application
development
Infrastructure
corporate finance
Corporate Finance is responsible for the overall
finance administration of the consolidation. Within
corporate finance there are 72 employees working in
Human Resources, Business Information Services,
Treasury & Corporate Development and Corporate
Planning & Analysis. Corporate finance is responsible for
structure and platform development globally for these
functions. One of the major projects within Corporate
Finance in 2009 was the listing of Össur hf. on NASDAQ
OMX Copenhagen.