1917 Cadillac - GM Heritage Center

TO THE USER
With more than a hundred and sixty thousand Cadillac automobiles in use, it is
obviously impractical for us to deal directly with Cadillac users. We cannot open
accounts with or sell at a discount to any except regular distributors with whom we
make annual contracts.
To avoid' unnecessary delay and correspondence, new parts should, where possible, be
ordered from the distributor or dealer from whom the car was purchased, or from the nearest
distributor or dealejr, who is in a position to know what is desired and usually to supply it
from his stock. If he cannot do so he can order it for you.
Where, however, conditions are such as in our judgment to warrant it, users'
orders for parts will be filled, provided the order is accompanied by cash.
ORDERING PARTS
Unless these instructions are followed carefully we cannot be responsible
for errors or delay.
This Parts List is arranged in groups to assist in locating readily the serial number
and name of a part desired; for example, the Crankcase, Carburetor, Transmission
Control, etc. Under these headings will be found listed all the parts that compose
the respective groups.
Parts must be ordered by the serial number and by the name in full as given
herein, except in telegraphed orders, when the code word may be used. (See under
"Ordering by Telegraph.") The type and engine number must be given on the order. (See
under "Engine Number.") If in doubt as to the correct name and serial number of the part
desired, send us a sketch of it with dimensions, or return the used part. (See under "Returning
Parts.")
Confusion in ordering "Right" and "Left" parts will be avoided if it is remembered
that the "Right" side is that at the right of the driver.
Our responsibility in the shipment of parts ceases with delivery to the transportation
company.
ORDERING BY TELEGRAPH
The Cadillac Motor Car Company cannot be responsible for errors which may
occur as the result of incorrectly written or incorrectly transmitted telegrams.
Code words should be used only in direct messages and when the name and serial number
cannot be transmitted in ten words. In ordering by mail, night letter, day letter or by
direct message, when the order can be written in ten words, the serial number and name of
the part should be given. Code words in night letters or day letters will subject the message
to full toll charges by the telegraph company.
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