Chapter Four - HAP International

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The 2008 Humanitarian Accountability Report 9. Danish Refugee Council d. Revised field instruction and guide for partnerships is imparted in all country programmes. part of the standard agenda for the annual review of each country/regional programme. The annual reviews are condensed in a meta-evaluation considered by the Annual Meeting. Plans with regard to: undertaking a baseline analysis, a certification audit, or mid term certification review Baseline analysis late 2009/early 2010 in preparation for re-certification audit in 2010. Summary / Other comments DRC has initiated a process to assess and strengthen its compliance with the HAP Standard in its domestic activities in Denmark with a view to including the domestic activities in the next audit in 2010. 10. Lutheran World Federation, Department for World Service (LWF/DWS) Introductory comments: LWF/DWS has included accountability as a key element in its 2007-2012 Global Strategy. Accountability and transparency are set as core values and specific accountability initiatives, like Sphere Principles and Standards, are incorporated in the World Service work worldwide. In order to advance accountability, LWF/DWS decided to strengthen its commitment to accountability to affected population by a) prioritising its participation in the Sphere Board meetings, b) establishing partnership with Transparency International to conduct a study on “prevention of corruption in the humanitarian work”, c) participating in the peer review on “accountability to affected population” with members of the SCHR and UNHCR, and d) strengthening its policies, guidelines and administrative systems vis-à-vis accountability and quality work. Key goal for 2008 Achievements / challenges / lessons learned 2009 objectives 1. Institutional Commitment (Principles 1, 2 & 7) Ensure that all DWS country programmes understand DWS strategic approaches and commit to them • DWS Standing Committee (Board) endorsed and strongly recommended engagement with HAP • LWF DWS strong commitment to accountability was further strengthened by its application and membership of HAP • DWS Global strategy includes key elements for accountability. Continuous awareness raising took place throughout the year. • First draft of the Accountability framework was developed and included in the DWS Operations Manual • Conduct the HAP baseline at Headquarters and undertake 1 field based HAP baseline analysis. • Ensure commitment and greater understanding and adherence to accountability principles with LWF DWS programmes • Review and update LWF DWS Accountability Framework. 87 112
THE 2008 HUMANITARIAN ACCOUNTABILITY REPORT 10. Lutheran World Federation, Department for World Service (LWF/DWS) • DWS participated in the SCHR peer review on accountability to affected population (peering with Oxfam and UNHCR) • DWS engaged in partnership with Transparency International for study on best practices to avoid corruption in the humanitarian work. • Meetings to disseminate HAP Principles (Regional Consultation, Programme and Finance Coordinators, Field Directors Meeting) 2. Accountability in humanitarian action (Principles 3,4,6 & 7) To strengthen the systems to ensure that DWS fulfils the highest programmatic and administrative standards, in an accountable and transparent way. • Several training workshops to DWS staff were conducted. Issues related to accountability were: right-based approach and empowerment, internal controls and quality assurance. • Programme and Finance staff met together representing 29 country programmes in a global workshop relating to enhanced quality and accountability • Sharing of HAP Principles of Accountability with staff • Discussion with partners (associate programmes) 3. Monitoring and Evaluation (Principle 5) Better understanding and standard application of the LWF DWS PME system • Evaluations and work plans against DWS principles on participation, rights-based and empowerment (2007 annual report) 4. Addressing Complaints (Principle 6) Identify missing procedures to ensure accountability and quality assurance • Participation in the elaboration of the ACT Complaint mechanism. 88 • Review and clearly articulate the LWF DWS Quality management system specific to humanitarian work. • Continue to actively engage in the SCHR peer review. • Broaden awareness of issues of quality and accountability in staff inductions, trainings and regular global meetings and workshops. • Recommended actions to improve accountability from the SCHR review are acted upon and followed through. • Clarify, assess and improve on monitoring and evaluation of humanitarian assistance while working together with Action of Churches Together. • Update Evaluation Guidelines and integrate the use of the ACT Impact Assessment tool • Develop a clear feedback mechanism including a complaints mechanism for Headquarters and field programmes 113
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Chapter Four - HAP International

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