Chapter Four - HAP International

THE 2008 HUMANITARIAN ACCOUNTABILITY REPORT
21. World Vision International
b. Develop Quality Assurance strategy and
approach that will have beneficiaries as a
central theme and combine accountability,
DME and learning.
c. H-Account to provide field support to at least
three emergencies
d. Good Enough Guide trainings will start in
French, Bahasa, Arabic and Spanish versions.
Ensure that in all WV Partnership agreements
MOU’s include HAP accountability principles
Ensure that planned development of generic
partnership templates and standards for partner
responses include key accountability principles.
3. Monitoring and Evaluation (Principle 5)
To create a regular feedback process with all the
stakeholders in one sector on the issue of the
sectoral standards, accountability to
beneficiaries, and compliance to both:
a. Achieve HAP Certification of World Vision’s
Food Programming Management Group
(FPMG) in 2009
b. Develop standardised products to support
accountability across FPMG programmes (e.g.
HAF)
To strive and demonstrate better quality in our
annual reporting to HAP
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Design Monitoring and Evaluation, Learning and
Capacity Building. In early 2009 this will be externally
available.
H-Account staff were deployed to Bangladesh,
Myanmar and Zimbabwe and provided advisory
support to emergencies in DRC and Somalia. Support
was also provided in other non-emergency contexts.
Training of staff on accountability continued at the
funding, regional and field office levels. Global and
regional staff conducted over 20 trainings
supplemented by additional trainings in the field.
In 2008, WV internally published a standards manual
for emergencies and this included reference to major
accountability standards and requirements such as the
HAP Principles, Sphere and People In Aid.
Through working closely with HAP staff at the field and
senior levels, FPMG uncovered significant governance
and branding challenges to achieving certification.
These challenges led FPMG to focus on the
development and dissemination of complaints
mechanisms in 2008 rather than pursuing certification.
World Vision will be revisiting this issue in 2009.
A draft Humanitarian Accountability Framework was
shared with WV’s internal Humanitarian Accountability
Community of Practice and feedback was received.
An updated version has been delayed until early 2009.
During 2008 all major accountability documents and
tools were shared with HAP staff either at the field or
global levels.
d. Accountability trainings take place regularly
at Funding Office, Regional Office and
Field levels.
e. Develop Quality Assurance strategy in
FPMG
a. Continue learning about certification and
how it could be applied to World Vision in
the future.
b. Develop standardised products to support
accountability across Humanitarian and
FPMG programmes (e.g. HAF, H-Account
Tool kit etc)
c. Include / Link CRM with (M&E) Post
Distribution Monitoring systems to facilitate
tracking and follow up
a. Continue to share with HAP and the wider
sector major WVI reports, plans and
brochures on humanitarian accountability
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