Health Services Commissioner Annual Report 2000/2001

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other things) pursued her considerable abilities in creative writing and, I and her colleagues, thank her and wish her well in her future endeavours. Beth Wilson Health Services Commissioner Health Services Commissioner Annual Report 2000/2001 5
HEALTH SERVICES REVIEW COUNCIL PRESIDENT’S REPORT 2000/2001 I am pleased to report that the past year has been another active one for the Council. The Council, working closely with the Health Services Commissioner, provides advice and support in relation to the issues dealt with by the Commissioner under the Health Services (Conciliation and Review) Act 1987. In particular, the Act requires the Council: • To advise the Minister on the health complaints’ system and the operations of the Commissioner. • To advise the Minister and the Commissioner on issues referred to it by the Commissioner. • With the Minister’s approval, to refer matters relating to health services’ complaints to the Commissioner for inquiry. Membership As at 30 June, 2001, the Council comprised: Mr Michael Gorton (President) Dr Paul Nisselle Mr Neil Wighton Naismith Ms Pamela Barrand Ms Dimity Fifer Mr Anthony Seyfort Ms July Rolfe Dr Helen Rabbette The composition of the Council ensures a broad representation of the interests and experience of providers in the health system, users of the health system and other members who bring an independent view. We note the resignation during the year of Ms Anita Tang, who provided a valuable contribution to the work of the Council over her short period of tenure. Unfortunately, due to a move interstate, Ms Tang was unable to remain on the Council, and we offer our best wishes to her for the future. We have recently welcomed Ms Marcia Coleman as a new Member. Health Services Commissioner Annual Report 2000/2001 6
Page 1 and 2: Health Services Commissioner Annual
Page 3 and 4: STAFF OF THE HEALTH SERVICES COMMIS
Page 5: and are not always receiving the su
Page 9 and 10: sector. The Conference culminated i
Page 11 and 12: STATUTORY FUNCTIONS THE ROLE OF THE
Page 13 and 14: The HSC is also committed to assist
Page 15 and 16: employed people who were not regist
Page 17 and 18: Birnbauer was published in The Sund
Page 19 and 20: The MMC Cardiac Surgical Unit and N
Page 21 and 22: notes. This is problematic where th
Page 23 and 24: psychotherapist. While the HSC has
Page 25 and 26: • 6% concerned access to records
Page 27 and 28: epresentative (where the user is a
Page 29 and 30: Unsubstantiated 0% 0% Remedial acti
Page 31 and 32: Investigators participate in policy
Page 33 and 34: may fall into the category of unpro
Page 35 and 36: Prisoners remain reluctant to trans
Page 37 and 38: Unskillful/incompetent treatment 14
Page 39 and 40: Refusal to treat 43 Total Rights 27
Page 41 and 42: A woman contacted HSC because she h
Page 43 and 44: Figure 5. Treatment Issues - Medica
Page 45 and 46: Root canal therapy and cosmetic den
Page 47 and 48: PUBLIC HOSPITAL ISSUES Figure 9 sho
Page 49 and 50: Figure 11 Private Hospital Issues P
Page 51 and 52: A small number of people complain t
Page 53 and 54: Figure 16. HCIP - Patient type Pati
Page 56 and 57:
INFORMATION TECHNOLOGY Hardware Imp
Page 58 and 59:
Providers Table 18. Providers’ Ev
Page 60 and 61:
. APENDICES APPENDIX 1 - Providers
Page 62 and 63:
APPENDIX 3 - HCIP Issues Access 33%
Page 64:
APPENDIX 5 - HCIP Outcomes Resolved
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Health Services Commissioner Annual Report 2000/2001

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