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Annual Report 2008-09 - Legal Services Commissioner

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APPENDICES<br />

Complaints under the <strong>Legal</strong> Profession Act 2004<br />

90<br />

80<br />

70<br />

60<br />

50<br />

40<br />

30<br />

20<br />

10<br />

0<br />

2.12 LSC alternative disciplinary actions<br />

27<br />

The following graph shows the number of<br />

alternative disciplinary actions taken by the<br />

<strong>Legal</strong> <strong>Services</strong> <strong>Commissioner</strong> in <strong>2008</strong>-<strong>09</strong>.<br />

(See page 17 for an explanation of alternative<br />

disciplinary actions). There was a 45% increase<br />

in the number of alternative disciplinary actions<br />

compared with the previous year.<br />

37<br />

2007-08<br />

5<br />

13<br />

20<br />

<strong>2008</strong>-<strong>09</strong><br />

1 2 3 4 Total<br />

28<br />

4 3<br />

56<br />

81<br />

2.13 Disciplinary applications to the Tribunal<br />

The following table shows the number of<br />

disciplinary applications made to the Tribunal in<br />

<strong>2008</strong>-<strong>09</strong>.<br />

During <strong>2008</strong>-<strong>09</strong>, the <strong>Legal</strong> <strong>Services</strong><br />

<strong>Commissioner</strong> made 70 new applications to<br />

the Tribunal. This number represents the 64<br />

applications made under the <strong>Legal</strong> Profession Act<br />

2004 plus the six applications made under the<br />

<strong>Legal</strong> Practice Act 1996, see appendix 3.5.<br />

Table: Applications to VCAT<br />

Disciplinary<br />

applications<br />

under <strong>Legal</strong><br />

Profession Act 04<br />

Disciplinary applications<br />

made in <strong>2008</strong>-<strong>09</strong><br />

Heard<br />

by VCAT<br />

during<br />

<strong>2008</strong>-<strong>09</strong><br />

Filed and<br />

yet to be<br />

heard and/<br />

or awaiting<br />

orders by<br />

VCAT as at<br />

30 June <strong>09</strong> TOTAL<br />

35 (55%) 29 (45%) 64<br />

Graph: Alternative disciplinary actions<br />

1 LSC reprimanded practitioner<br />

2 LSC cautioned practitioner<br />

3 Practitioner found generally competent & diligent & so no further action<br />

4 LSC asked practitioner to pay compensation<br />

Disciplinary applications<br />

made in previous years<br />

Disciplinary applications<br />

heard or awaiting<br />

hearing during <strong>2008</strong>-<strong>09</strong><br />

0 1 (100%) 1<br />

35 (54%) 30 (46%) 65<br />

2.14 Complaints outstanding<br />

The following table shows the number of outstanding complaints in <strong>2008</strong>-<strong>09</strong> by complaint type.<br />

There were more complaints outstanding at the end of <strong>2008</strong>-<strong>09</strong> as compared with the previous year, due to the<br />

Court of Appeal’s decision in Byrne v Marles elongating the complaint handling process.<br />

Days since receipt<br />

of complaint<br />

<strong>2008</strong>-<br />

<strong>09</strong><br />

120 Total<br />

2007-<br />

08<br />

<strong>2008</strong>-<br />

<strong>09</strong><br />

2007-<br />

08<br />

<strong>2008</strong>-<br />

<strong>09</strong><br />

2007-<br />

08<br />

<strong>2008</strong>-<br />

<strong>09</strong><br />

2007-<br />

08<br />

<strong>2008</strong>-<br />

<strong>09</strong><br />

2007-<br />

08<br />

<strong>2008</strong>-<br />

<strong>09</strong><br />

2007-<br />

08<br />

Civil Dispute 28 34 15 19 26 12 13 9 21 18 103 92<br />

Disciplinary 69 66 73 54 67 44 51 37 420 294 680 495<br />

Mixed (Civil &<br />

Disciplinary)<br />

35 52 28 31 28 39 26 21 138 114 255 257<br />

Total 132 152 116 104 121 95 90 67 579 426 1038 844<br />

112<br />

<strong>Legal</strong> <strong>Services</strong> COMMISSIONER 20<strong>09</strong> <strong>Annual</strong> <strong>Report</strong>

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