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Annual Report 2008-09 - Legal Services Commissioner

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Chapter FOUR<br />

Educating the community<br />

Negligence and Complaints outlines what constitutes<br />

negligence and the options for dealing with a complaint<br />

about negligence. Handling Disciplinary Complaints outlines<br />

the <strong>Legal</strong> <strong>Services</strong> <strong>Commissioner</strong>’s process for investigating<br />

disciplinary complaints.<br />

The <strong>Legal</strong> <strong>Services</strong> <strong>Commissioner</strong> disseminates these<br />

publications through a variety of forums.<br />

Copies of the above publications are included in the<br />

information packs distributed to groups through the<br />

Community Outreach Program. The <strong>Legal</strong> <strong>Services</strong><br />

<strong>Commissioner</strong> distributed 67 information packs to various<br />

community support groups during <strong>2008</strong>-<strong>09</strong>.<br />

Community support groups also contact the <strong>Legal</strong> <strong>Services</strong><br />

<strong>Commissioner</strong> directly for copies of the above publications.<br />

During <strong>2008</strong>-<strong>09</strong>, the <strong>Legal</strong> <strong>Services</strong> <strong>Commissioner</strong> received<br />

33 requests for publications from a range of groups,<br />

including Community <strong>Legal</strong> Centres, local councils and<br />

community information centres.<br />

For copies of the listed publications, contact the <strong>Legal</strong><br />

<strong>Services</strong> <strong>Commissioner</strong>’s office on (03) 9679 8001. Copies<br />

can also be downloaded from the Publications page of the<br />

website at www.lsc.vic.gov.au<br />

Aims for community education<br />

in 20<strong>09</strong>-10<br />

In 20<strong>09</strong>-10, the <strong>Legal</strong> <strong>Services</strong> <strong>Commissioner</strong> aims to:<br />

• Expand the Community Outreach Program to engage<br />

with a diverse range of consumers across Victoria.<br />

• Invite a legal practitioner practising family law to join<br />

the Reference Group, to provide insight and advice on<br />

family law matters.<br />

During <strong>2008</strong>-<strong>09</strong>, the <strong>Legal</strong> <strong>Services</strong> <strong>Commissioner</strong><br />

distributed its publications to 65 Community <strong>Legal</strong><br />

Centres and 15 Victoria <strong>Legal</strong> Aid offices. These organisations<br />

are often the first point of contact for legal information<br />

and advice.<br />

“The <strong>Legal</strong> <strong>Services</strong><br />

<strong>Commissioner</strong> distributed<br />

67 information packs to<br />

various community support<br />

groups during <strong>2008</strong>-<strong>09</strong>.”<br />

34 <strong>Legal</strong> <strong>Services</strong> COMMISSIONER 20<strong>09</strong> <strong>Annual</strong> <strong>Report</strong>

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