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Annual Report 2008-09 - Legal Services Commissioner

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APPENDICES<br />

Delegations<br />

18 April<br />

<strong>2008</strong><br />

Manager,<br />

Complaints and<br />

Support <strong>Services</strong><br />

Section 7.2.14<br />

Disclosure of information by local regulatory authorities<br />

18 April<br />

<strong>2008</strong><br />

Manager,<br />

Complaints and<br />

Investigations –<br />

External<br />

Section 7.2.14<br />

Disclosure of information by local regulatory authorities<br />

18 April<br />

<strong>2008</strong><br />

Manager,<br />

Complaints and<br />

Investigations –<br />

Internal<br />

Section 7.2.14<br />

Disclosure of information by local regulatory authorities<br />

6 June<br />

<strong>2008</strong><br />

Manager,<br />

Complaints and<br />

Investigations –<br />

External<br />

Part 3.3-Trust Money and Trust Accounts<br />

Section 3.3.44(2) – comply with request from trust account inspector<br />

Part 4.3 – Civil Complaints and Disputes<br />

Section 4.3.6 – notice where civil dispute is not likely to be resolved, or is unsuitable for resolution<br />

Section 4.3.7 – notice where dispute resolution fails<br />

Section 4.3.15 - notice about unresolved disputes<br />

6 June<br />

<strong>2008</strong><br />

Manager,<br />

Complaints and<br />

Investigations –<br />

Internal<br />

Part 3.3-Trust Money and Trust Accounts<br />

Section 3.3.44(2) – comply with request from trust account inspector<br />

Part 4.3 – Civil Complaints and Disputes<br />

Section 4.3.6 – notice where civil dispute is not likely to be resolved, or is unsuitable for resolution<br />

Section 4.3.7 – notice where dispute resolution fails<br />

Section 4.3.15 - notice about unresolved disputes<br />

6 June<br />

<strong>2008</strong><br />

Manager,<br />

Complaints and<br />

Investigations –<br />

External<br />

Part 4.2 – Making a Complaint<br />

Section 4.2.10 – power to summarily dismiss complaint<br />

Part 4.3 – Civil Complaints and Disputes<br />

Section 4.3.5(1) – attempt to resolve a civil dispute<br />

Section 4.3.5(2) – refer a civil dispute for mediation; arrange for assessment of costs<br />

Section 4.3.5(4) – evidence not admissible<br />

Section 4.3.5(5) – section does not apply in certain circumstances<br />

Part 4.4 – Disciplinary Complaints and Discipline<br />

Section 4.4.7 – disciplinary complaints to be investigated<br />

Section 4.4.8 – investigation without complaint<br />

Section 4.4.9(4) – give directions to a PIB<br />

Section 4.4.9(5) – pay reasonable costs<br />

Section 4.4.33 – request to another jurisdiction to investigate complaint<br />

6 June<br />

<strong>2008</strong><br />

Manager,<br />

Complaints and<br />

Investigations –<br />

Internal<br />

Part 4.2 – Making a Complaint<br />

Section 4.2.10 – power to summarily dismiss complaint<br />

Part 4.3 – Civil Complaints and Disputes<br />

Section 4.3.5(1) – attempt to resolve a civil dispute<br />

Section 4.3.5(2) – refer a civil dispute for mediation; arrange for assessment of costs<br />

Section 4.3.5(4) – evidence not admissible<br />

Section 4.3.5(5) – section does not apply in certain circumstances<br />

Part 4.4 – Disciplinary Complaints and Discipline<br />

Section 4.4.7 – disciplinary complaints to be investigated<br />

Section 4.4.8 – investigation without complaint<br />

Section 4.4.9(4) – give directions to a PIB<br />

Section 4.4.9(5) – pay reasonable costs<br />

Section 4.4.33 – request to another jurisdiction to investigate complaint<br />

<strong>Legal</strong> <strong>Services</strong> COMMISSIONER 20<strong>09</strong> <strong>Annual</strong> <strong>Report</strong> 133

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