Quality Account 2010/11 - James Paget University Hospitals

Maternity National Survey
The response rate for the Trust was 47% (116 usable responses from a final sample of 245).
Question Area Conclusions Recommended Actions
Early Pregnancy
Antenatal Check-ups
Tests and Scans
During Pregnancy
Trust scores in comparison to other
Trusts on issues relating to care at
the start of pregnancy are more
positive.
Trust scores on issues relating to
care at the start of pregnancy have
improved compared to 2007.
Trust scores in comparison to other
Trusts on issues relating to
antenatal check-ups are more
positive.
Trust scores on issues relating to
antenatal check-ups have improved
in respect of staff continuity
compared to 2007.
Trust scores in comparison to other
Trusts on issues relating to tests
and scans are about the same.
Trust scores in comparison to other
Trusts on issues relating to care
during pregnancy are mixed.
Trust scores on issues relating to
care during pregnancy have
remained about the same compared
to 2007.
Increase the number of women who
are given a choice of where to have
their baby including a home birth.
Ensure that information is given
about the choices available to women
on where to have their baby.
Ensure all women who need one are
given a copy of The Pregnancy Book.
Ensure that all women are given
information about the NHS Choices
website.
Ensure that women are given as
much choice as is possible about
where they have their antenatal
check-ups and who will do them.
Increase continuity of care from
midwives so that women see the
same midwife as often as possible.
Look at ways of increasing the
continuity of care from hospital
doctors so that women see the same
doctor as often as possible.
Ensure that all women have a choice
about whether they have a screening
test for Down’s syndrome.
Take action to improve explanations
about the reasons for testing for
Down’s syndrome.
Ensure that women get clear
explanations about the reasons for
dating scans and mid-trimester scans
and feel they have a choice about
having these scans.
Ensure that all women are given a
contact number in case they are
worried during their pregnancy.
Ensure that both verbal and written
information is easily understood by
women, and that all information and
explanations required are given.
Ensure that all women are treated
with respect and dignity, kindness
and understanding during their
pregnancy.
Ensure that women are involved as
much as possible in decisions about
their care.
James Paget University Hospitals NHS Foundation Trust
Quality Account 2010/11 Page 50 of 62