All Ireland Traveller Health Study Our Geels - Department of Health ...

Health Survey Findings
Table 238: Have you ever wished to make a complaint about a particular aspect of the health
service? (Questionnaire item C2_21)
ROI
NI
Yes No n Yes No n
Total 25.6% 74.4% 1,665 36.4% 63.6% 382
Male 26.4% 73.6% 701 32.3% 67.7% 201
Female 25.2% 74.8% 958 40.9% 59.1% 181
Under 30 22.7% 77.3% 758 33.3% 66.7% 207
30-44 27.5% 72.5% 425 30.8% 69.2% 107
45 + 27.4% 72.6% 391 54.4% 45.6% 68
Table 239: If you wanted to make a complaint, would you know how to make it?
(Questionnaire item C2_22)
ROI
NI
Yes No n Yes No n
Total 38.8% 61.2% 418 55.4% 44.6% 139
Male 39.0% 61.0% 182 60.0% 40.0% 65
Female 38.7% 61.3% 235 51.4% 48.6% 74
Under 30 35.7% 64.3% 168 52.2% 47.8% 69
30-44 46.0% 54.0% 113 66.7% 33.3% 33
45 + 37.4% 62.6% 107 51.4% 48.6% 37
(for those wished to make a complaint only)
Table 240: If you ever wished to make a complaint about health services, were you satisfied
with the outcome of your complaint? (Questionnaire item C2_23)
Satisfied
Somewhat
satisfied
Not
satisfied
Not at all
satisfied
Never made a
complaint
Total ROI 8.0% 6.8% 14.3% 10.2% 60.7% 412
NI 33.3% 6.7% 8.1% 7.4% 44.4% 135
Male ROI 7.4% 5.7% 19.3% 10.2% 57.4% 176
NI 38.1% 6.3% 9.5% 6.3% 39.7% 63
Female ROI 8.5% 7.7% 10.2% 10.2% 63.4% 235
NI 29.2% 6.9% 6.9% 8.3% 48.6% 72
Under 30 ROI 7.9% 7.9% 8.5% 10.9% 64.8% 165
NI 29.0% 4.3% 10.1% 7.2% 49.3% 69
30-44 ROI 9.9% 4.5% 17.1% 9.9% 58.6% 111
NI 41.9% 9.7% 12.9% 6.5% 29.0% 31
45 + ROI 5.7% 3.8% 20.0% 9.5% 61.0% 105
NI 34.3% 8.6% 0.0% 8.6% 48.6% 35
(for those wished to make a complaint only)
n
187