Download Complete Report (PDF 1.19mb) - RNIB

More documents

Recommendations

Info

Contents 7.4. Survey respondents’ prioritisation of advanced DAB features____________82 7.5. Equipment considerations to make advanced functionality accessible to blind and partially sighted consumers______________________________85 7.5.1. Features specified in relation to core functionality are important for making advanced functions accessible ____________________85 7.5.2. Characteristics of the text display and voice output ____________85 7.5.3. Concerns about voice output for advanced features ____________86 7.5.4. Customisation of voice output for advanced features____________86 7.5.5. Voice output as default __________________________________86 7.5.6. Natural sounding voice output ____________________________86 7.6. Equipment considerations for usability of advanced functionality for sighted consumers __________________________________________________87 8. Consumer reaction to voice output __________________________________88 8.1. Summary____________________________________________________88 8.2. Overwhelmingly positive feedback ________________________________88 8.3. Interest in adoption of DAB radios with voice output__________________89 8.4. Voice output and blind and partially sighted respondents’ independent use of DAB radio ____________________________________________90 8.4.1. Sighted respondents more likely to report independent DAB radio use______________________________________________90 8.4.2. Voice output increases extent of independent use for blind and partially sighted respondents ______________________________91 8.4.3. Voice output reduced extent of help needed by blind and partially sighted respondents ____________________________________92 8.4.4. Voice output reduced reports of difficulties __________________93 8.4.5. Voice output reduced reliance on others to help with difficulties __95 8.4.6. Voice output increased blind and partially sighted respondents awareness of their radio’s functionality ______________________97 8.4.7. Perceived limitations of voice output ________________________98 8.5. Voice output and perceived ease of use ____________________________98 8.5.1. Voice output is a major benefit to blind and partially sighted participants____________________________________________98 8.5.2. Voice output DAB radios easy to use ________________________99 8.5.3. Voice output DAB radio owners more likely to agree DAB is easier to use than analogue radio ________________________________100 12
Contents 9. Priorities for accessible and usable DAB radios for blind and partially sighted people ________________________________________________________102 9.1. Summary __________________________________________________102 9.2. The checklist and priority levels ________________________________103 10. Insights from DAB industry interviews ______________________________110 10.1. Research questions __________________________________________110 10.2. Motivation for the industry interviews ____________________________110 10.3. Main themes observed ________________________________________110 10.3.1. Partnerships with representative groups and charities __________110 10.3.2. Representative groups – a useful source of insight ____________111 10.3.3. No direct research on needs of blind and partially sighted people from digital radio __________________________________________111 10.3.4. Concerns about return on investment ______________________111 10.4. Solutions discussed by industry interviewees ______________________112 10.4.1. Better interfaces with representative groups and charities ______112 10.4.2. Current limited research on the needs of blind and partially sighted people ________________________________________112 10.4.3. Improved confidence that a market exists __________________113 10.4.4. Consumer education and information ______________________113 10.4.5. Technical developments over time cited as most probable solutions ____________________________________________114 10.4.6. Levers to speed up change: international standards and procurement __________________________________________114 10.4.7. Lukewarm reactions to any new legislation or regulation ________114 11. Conclusions ____________________________________________________115 11.1. Blind and partially sighted users are more reliant on radio than are sighted users________________________________________________115 11.2. Simple design considerations could improve access __________________115 11.3. Current limited interest in, and concerns about, advanced functions ____115 11.4. Industry is engaging with evidence-based prioritisation of design considerations ______________________________________________115 11.5. Many of the design considerations are relatively easily addressed ______116 11.6. Addressing the needs of people with sight problems has benefits for sighted consumers__________________________________________________116 13
Page 1 and 2: Research report: Are you really lis
Page 3 and 4: Foreword Foreword Access to radio i
Page 5 and 6: Executive summary 2. A telephone-ba
Page 7 and 8: Executive summary Comparison of sur
Page 9 and 10: Contents 1. Radio and blind and par
Page 11: Contents 6.5.2. Confidence with tec
Page 15 and 16: 1. Radio and blind and partially si
Page 17 and 18: 1. Radio and bind and partially sig
Page 19 and 20: 2. Aims and objectives: scope of wo
Page 21 and 22: 3. Methodology 3. Methodology To un
Page 23 and 24: 3. Methodology Table 3.1 DAB radio
Page 25 and 26: 3. Methodology volunteering for the
Page 27 and 28: 3. Methodology Participants with no
Page 29 and 30: 3. Methodology Data from the nation
Page 31 and 32: 3. Methodology Table 3.2. Short Pre
Page 33 and 34: 3. Methodology d. switching the rad
Page 35 and 36: 3. Methodology though none accepted
Page 37 and 38: 4. Structure of results chapters Ad
Page 39 and 40: 5. Setting the scene Persona 2: Mar
Page 41 and 42: 5. Setting the scene Persona 4: Hen
Page 43 and 44: 5. Setting the scene 5.2. Independe
Page 45 and 46: 5. Setting the scene had more oppor
Page 47 and 48: 5. Setting the scene The interviewe
Page 49 and 50: 5. Setting the scene 5.5. The meani
Page 51 and 52: 6. Core functional requirements ‘
Page 53 and 54: 6. Core functional requirements 6.2
Page 55 and 56: 6. Core functional requirements “
Page 57 and 58: 6. Core functional requirements who
Page 59 and 60: 6. Core functional requirements wer
Page 61 and 62: 6. Core functional requirements 6.6
Page 63 and 64:
6. Core functional requirements but
Page 65 and 66:
6. Core functional requirements 6.7
Page 67 and 68:
Page 69 and 70:
6. Core functional requirements “
Page 71 and 72:
Page 73 and 74:
Page 75 and 76:
Page 77 and 78:
Page 79 and 80:
7. Advanced functions cases, partic
Page 81 and 82:
7. Advanced functions 7.3. Sighted
Page 83 and 84:
7. Advanced functions button presse
Page 85 and 86:
7. Advanced functions 7.5. Equipmen
Page 87 and 88:
7. Advanced functions 7.6. Equipmen
Page 89 and 90:
8. Customer reaction to voice outpu
Page 91 and 92:
Page 93 and 94:
Page 95 and 96:
Page 97 and 98:
Page 99 and 100:
Page 101 and 102:
Page 103 and 104:
9. Priorities for accessible and us
Page 105 and 106:
Page 107 and 108:
Page 109 and 110:
Page 111 and 112:
10. Insights from DAB industry inte
Page 113 and 114:
10. Insights from DAB industry inte
Page 115 and 116:
11. Conclusions 11.1. Blind and par
Page 117 and 118:
11. Conclusions 11.8. Industry cite
Page 119 and 120:
12. Acknowledgements The authors wo
Page 121 and 122:
14. Glossary of terms Audio Descrip
Page 123 and 124:
Appendix A - Short Preference Surve
Page 125 and 126:
Page 127 and 128:
Page 129 and 130:
Page 131 and 132:
Page 133 and 134:
Page 135 and 136:
Page 137 and 138:
Appendix B - Data tables Table AB5.
Page 139 and 140:
Page 141 and 142:
show all

Download Complete Report (PDF 1.19mb) - RNIB

Create successful ePaper yourself

Delete template?

Save as template?