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RPS Conference 2010, Abstracts 2010 - Royal Pharmaceutical Society

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way she was offered the MUR. She did not want an ‘extra layer’ of involvement and was content<br />

with advice from her doctor.<br />

Conclusions Patients appeared to accept an invitation for MURs because they feel obligated<br />

and are willing to help the pharmacist, but agree only if they have time. Their response does not<br />

seem to be strongly motivated by self interest or the prospect of personal benefit. Patients gave<br />

pragmatic reasons for declining. However, these were subsequently revealed to be convenient<br />

‘excuses’, and hid what might have been construed as less acceptable or more complex<br />

motives. This was a small sample and the findings are therefore preliminary. However, patients’<br />

underlying reasons for declining an MUR appear to be complex. This requires further<br />

investigation and consideration in future service evaluation.<br />

References<br />

1. Department of Health. The <strong>Pharmaceutical</strong> Services (Advanced and Enhanced Services) (England)<br />

Directions. London: Department of Health; 2005.<br />

2. Bassi M, Wood K. Medicines use reviews: time for a new name? Int J Pharm Pract 2009; 17 (Suppl. 2): B4-<br />

B5.<br />

3. Urban R, Rivers P, Morgan J. Perceptions of medicines use reviews — the views of community<br />

pharmacists within a West Yorkshire primary care trust. Pharm J 2008; 281:303-305.

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