Retailers Calendar
Retailers Calendar
Retailers Calendar
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staff incomes are often low and more and more retailers are relying on part time and casual on-demand workers<br />
to remain competitive. Many retail workers are unable to earn a living by working in retail alone. Nonetheless,<br />
while companies may face cost barriers to increasing salary levels, there are real opportunities to improve<br />
conditions for workers and in return win greater loyalty and dedication from your staff. Furthermore, due to<br />
increasing consumer and civil society attention, issues such as labour conditions in retail environments and in<br />
your supply chains might pose a priority.<br />
Internal environmental issue – Staff relations and<br />
training<br />
Working conditions<br />
• Staff exposed to temperature or noise extremes?<br />
• Poor air quality & dust/vapours?<br />
• Staff understanding on how to do their jobs safely?<br />
• Policies on sick leave and/or maternity leave?<br />
Training & development<br />
• Staff training and updating of training?<br />
• Reinforcement of environmentally responsible behaviours<br />
among staff?<br />
• Regular performance reviews?<br />
• Rewards program for good performance?<br />
• Staff development and promotion system?<br />
Engagement<br />
• Internal communication system?<br />
• Input for decisions affecting daily work (e.g. restructuring,<br />
recruitment)?<br />
Table 3.5: Internal Performance Evaluation of staff relations and training<br />
Performance Evaluation<br />
Optimal Average Improvement<br />
needed<br />
Root<br />
causes<br />
24
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