Retailers Calendar

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Other principles of importance will include completeness in terms of activities and entities within the scope of your report, and relevance to the needs of your business and that of your stakeholders. Furthermore, information in your report should be presented in a neutral, comparable manner and should be of sufficient accuracy and reliability to be used for decision-making purposes. The overall purpose of applying these basic principles is to ensure that your sustainability report meets both your needs and those of your stakeholders in an open and clear manner. Some key steps to follow to draft your report include setting up your team and agreeing on a coordinator, mapping out the needs of the people or organisations affected by your business –your stakeholders, deciding on the indicators to report and the means of communication to meet the needs of the different stakeholders that matter to your retail operation. Set Up the Reporting Team Your first step should be to arrange your team and develop a timeline for completing the reporting process. Team members can be drawn from the staff you have worked with over the past year to implement sustainability initiatives in your ‘in house’, supply chain and customer relations activities. The team members that participated in these processes will have access to the required information (e.g. emissions, waste or energy consumption) and knowledge to compile your report. As with other phases of this process, the team should agree on a coordinator who will have overall responsibility for the report and document the results in the form of a final report. Draw Your Stakeholder Value Map You need to understand who it is you are trying to reach in your communications efforts and what their interests are. Your stakeholders are people or organisations that influence or are affected by your business. They can include external parties such as customers, suppliers, regulatory officials and financial institutions. A stakeholder group that is often overlooked is internal stakeholders such as employees, management and owners of the business, who are in positions to take positive actions that enhance the sustainability of your retail operation. Knowing who your stakeholders are and what aspects of your retail operation are of interest to them will provide important guidance on what you report and the means by which you communicate. The following table will assist you in identifying what information is of interest to different stakeholders. List your stakeholders in the following table and rank their likely interest in in-store issues, supply chain issues and customer relations. What issues interest your stakeholders? Likely area of interest Rank 1 (low interest) to 5 (high interest) Stakeholder group In-Shop Supply Chain Customer Relations Internal stakeholders 78
External stakeholders Table 12.1: Issues of interest to stakeholders To further focus your reporting efforts you may wish to analyse the importance of each stakeholder group with respect to their influence on key priorities for your operation. Your key priorities might include community reputation, access to capital, staff motivation, new market opportunities or access to information. You will need to determine the priorities of your retail operation based on your unique circumstances. Rank the influence of each stakeholder on your key business priorities. The sum of your rankings will provide you an indication of the relative importance of each stakeholder group to your organisation and can assist you with prioritising reporting and communication efforts. What influence do different stakeholders hold over my business? Stakeholder Key Priority 1 Key priority 2 Key Priority 3 Key priority 4 Sum of rankings Stakeholder 1 … Stakeholder 2 … Stakeholder 3 … Stakeholder 4 … Table 12.2: Stakeholder influence over businesses Finally, once you have an understanding of who your key stakeholders are and what issues are of interest to them, it will be important to set your reporting scope and boundaries. This includes setting the reporting period, how frequently you want to report, and which divisions, subsidiaries, products and facilities should be included in the report. Compile Your Data and Select Your Communication Methods Based on your understanding of your key stakeholders and their interests, you will need to compile the information gathered in the previous phases of this guideline. Use the stakeholder map above as guidance to identify the most important and relevant performance indicators for each stakeholder group. 79
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www.scp-centre.org Retailers Calend
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Table of Contents To start with Mon
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Save costs by increasing energy and
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Improve reputation and community re
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Month 2 Scoping for performance imp
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Chapters 6,7 and 8 deal with findin
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Figure 2.5: Identification of geogr
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Month 12 deals with communication o
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Month Enhance efficiency of your in
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Energy conservation and internal en
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Internal environmental issue - Ener
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Facility Green building design is b
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Month Enhance efficiency of your in
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Page 29 and 30: Option generation The tables in the
Page 31 and 32: external expertise and/or apply mor
Page 33 and 34: information as possible, in the rig
Page 35 and 36: Capture real supply chain performan
Page 37 and 38: Your supply chain functions Transpo
Page 39 and 40: in several manufacturing and servic
Page 41 and 42: How to? In order to identify major
Page 43 and 44: Month Capture real supply chain per
Page 45 and 46: Sustainable purchasing at small-sca
Page 47 and 48: Description Info All members agree
Page 49 and 50: Month Capture real supply chain per
Page 51 and 52: Schenker’s Online Emission Calcul
Page 53 and 54: Month Discover new grounds in marke
Page 55 and 56: Value Hidden in Product Use Phase P
Page 57 and 58: over the age of forty-five, who wer
Page 59 and 60: Stakeholder Meetings Involve your l
Page 61 and 62: Month 10 Discover new grounds in ma
Page 63 and 64: y the Marine Stewardship Council (M
Page 65 and 66: Home Depot expands their customer r
Page 67 and 68: How to? The following technique cha
Page 69 and 70: disposal Partner with others • Ad
Page 71 and 72: Month Discover new grounds in marke
Page 73 and 74: Canon has improved consumer relatio
Page 75 and 76: Operational aspect in focus (e.g. s
Page 77: Month 12 Communication of your achi
Page 81: Publishing Details Authors & Editor
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