Retailers Calendar

More documents

Recommendations

Info

Program Measurement: Possible ways to measure impacts of your project Objective Target Measurement Tool Follow-Up (dependent upon measure result) Increase consumer use knowledge Decrease Consumer Electricity Use Increase consumer trust X% people know about proper use of products X% decrease in consumer home electricity use X% increase in trust in the store X% increase in consumer store recognition • Measure campaign recognition Example: • Website hits • Consumer survey Conduct LCA to understand where the life-cycle impacts occur • Increase in storefront traffic: count number of people in store daily • Consumer survey • Change info content on site • Conduct same research later • Take necessary measures to improve campaign • Continue campaign and increase products within scope • Reflect information in survey • Increase targets • Expand project to more stores Decrease waste going to landfill or as litter Decrease amount of pesticides used Table 11.2: Project Measurement Examples X% of consumer used materials collected in take-back scheme Decrease amount of pesticides used by XX litres each year by increasing sales of organics • Conduct waste audit following inception of takeback scheme • Measure amount of pesticides used in normal farming for product • Review product sales • Review program credentials • Think of reuse options for the waste • Review supplier and goods targeted for farming practices • Review sales tactics References Ekologiskt Marknadscentrum. www.ekologisktmarknadscentrum.se Global Environmental Management Initiative. (GEMI) Forging New Links. 2004 Gunther, Marc. “The Green Machine.” Fortune Magazine. 2006. Marks and Spencer. Corporate Social Responsibiltiy Report, 2006. 76
Month 12 Communication of your achievements Reporting on environmental, social issues in the form of sustainability reporting has become integral to annual reports for many companies in many different sectors. The purpose of reporting on sustainability matters is to create transparency and to provide information to key stakeholders about the sustainability performance of the retail operation, which can have important impacts on financial performance of the organisation and are of interest to customers and business partners, such as financial institutions and suppliers, alike. Over the past year you have worked to improve sustainability performance within your retail premises, in your supply chain and in your relations with customers. Communicating the progress you have made completes the management cycle and is vital to fully realising the enhanced value, in all its forms, that you have created for your retail operation. Some benefits of sustainability reporting for your business are purely financial while others are connected to employee and customer satisfaction. As customers and key stakeholders become aware of your improved performance, your credibility as a business will increase while at the same time the process of examining your retail operation in detail will enable you to discover new business opportunities. Further, retail operations are unique in the business world as they interact with consumers directly and projecting a positive environmentally friendly image can have important spill over effects that encourage consumers to make sustainable purchasing choices. For examples of important benefits for your business, see Box 12.1 below Benefits of Reporting Some important benefits that can be achieved through sustainability reporting: • Help identify and address current and potential risks, saving time and money in the short and long term • As the public becomes more aware of your efforts, customer loyalty and the creditability of your business will be enhanced • Taking a deeper look into your daily business operations through sustainability reporting might reveal new opportunities • Motivate employees who are committed to work towards attaining your business goals • Reduced cost of compliance with new environmental regulations • A sound understanding of your customers needs and increased customer loyalty to your retail brand Box 12.1: Benefits of Reporting How to report? There is no standard method to compile a sustainability report, however, it is good practice to rely on some key principles for guidance to ensure completeness and credibility. A report of questionable quality is likely worse than no report at all as some stakeholders may call your credibility into question. Sound reporting principles you use as guidance in preparing your report could include transparency and inclusiveness of information as overarching principles for all aspects of the report. 77
Page 1 and 2:
www.scp-centre.org Retailers Calend
Page 3 and 4:
Table of Contents To start with Mon
Page 5 and 6:
Save costs by increasing energy and
Page 7 and 8:
Improve reputation and community re
Page 9 and 10:
Month 2 Scoping for performance imp
Page 11 and 12:
Chapters 6,7 and 8 deal with findin
Page 13 and 14:
Figure 2.5: Identification of geogr
Page 15 and 16:
Month 12 deals with communication o
Page 17 and 18:
Month Enhance efficiency of your in
Page 19 and 20:
Energy conservation and internal en
Page 21 and 22:
Internal environmental issue - Ener
Page 23 and 24:
Facility Green building design is b
Page 25 and 26: Month Enhance efficiency of your in
Page 27 and 28: When generating options, it may be
Page 29 and 30: Option generation The tables in the
Page 31 and 32: external expertise and/or apply mor
Page 33 and 34: information as possible, in the rig
Page 35 and 36: Capture real supply chain performan
Page 37 and 38: Your supply chain functions Transpo
Page 39 and 40: in several manufacturing and servic
Page 41 and 42: How to? In order to identify major
Page 43 and 44: Month Capture real supply chain per
Page 45 and 46: Sustainable purchasing at small-sca
Page 47 and 48: Description Info All members agree
Page 49 and 50: Month Capture real supply chain per
Page 51 and 52: Schenker’s Online Emission Calcul
Page 53 and 54: Month Discover new grounds in marke
Page 55 and 56: Value Hidden in Product Use Phase P
Page 57 and 58: over the age of forty-five, who wer
Page 59 and 60: Stakeholder Meetings Involve your l
Page 61 and 62: Month 10 Discover new grounds in ma
Page 63 and 64: y the Marine Stewardship Council (M
Page 65 and 66: Home Depot expands their customer r
Page 67 and 68: How to? The following technique cha
Page 69 and 70: disposal Partner with others • Ad
Page 71 and 72: Month Discover new grounds in marke
Page 73 and 74: Canon has improved consumer relatio
Page 75: Operational aspect in focus (e.g. s
Page 79 and 80: External stakeholders Table 12.1: I
Page 81: Publishing Details Authors & Editor
show all

Retailers Calendar

Create successful ePaper yourself

Delete template?

Save as template?