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Business, Careers & Technology<br />

to<br />

detect<br />

fraud even at<br />

service provider level.<br />

For instance, First Mutual Limited<br />

acquired a system called Nexus whose<br />

tariff coding system can identify fraud.<br />

In the case of Cimas, it announced that<br />

it was phasing the current cards and is<br />

replacing them with new ones that are<br />

emblazoned with the face of the holder of<br />

the card.<br />

This way, Cimas which estimates<br />

that 30 percent of claims it receives<br />

are fraudulent, can help honest service<br />

providers to determine the authenticity<br />

of some of the claims they receive.<br />

Of course this will only be effective if<br />

the doctors themselves are not complicit<br />

in the fraudulent claims.<br />

Short term insurance is one area<br />

that has really suffered at the hands of<br />

fraudsters because their fake documents<br />

<br />

insurers to refuse certain claims.<br />

There are numerous cases of people<br />

exaggerating claims on damaged vehicles<br />

and colluding with panel beaters and<br />

other service providers who then provide<br />

quotations to support such fraudulent<br />

claims.<br />

The panel<br />

beating companies<br />

and hardware stores aid<br />

people who wish to defraud<br />

insurers by producing documentation<br />

<br />

circumstances an insurance company<br />

will have no way of knowing if the claim<br />

is exorbitant.<br />

The more brazen of these fraudsters<br />

actually take out a policy for a nonexistent<br />

vehicle only to later submit a<br />

claim that it has been stolen. They take<br />

advantage of the fact that some insurance<br />

companies do not carry out physical<br />

inspections to determine if the car really<br />

exists before insuring the said vehicle.<br />

Others choose to over insure their<br />

assets with the view to submitting a<br />

claim at a later stage. In this instance,<br />

<br />

insured for a value well over the amount.<br />

<br />

higher premiums for the asset knowing<br />

<br />

when they later deliberately cause an<br />

accident or damage to the asset.<br />

The insurance industry has not been<br />

<br />

in terms of values of money lost to<br />

fraudsters but there is general agreement<br />

that fraud is rising.<br />

In developed countries where<br />

insurance fraud is more prevalent,<br />

<br />

ever changing tactics of criminals.<br />

<br />

<br />

reported earlier this year that it had<br />

unearthed about 380 false insurance<br />

claims worth $2.66 million. In one of the<br />

cases the fraudsters were ordered to pay<br />

nearly $400000 as punishment for their<br />

activities.<br />

<br />

a new trend by car insurance fraudsters,<br />

<br />

Zimbabwe eventually.<br />

It said certain motorists were<br />

deliberately causing accidents in order<br />

to cash in on insurance money. A driver<br />

who had a right of way would signal by<br />

<br />

<br />

motorists would immediately move<br />

thereby causing a crash. This trick is<br />

<br />

However, when authorities arrive<br />

<br />

signaled the other driver to pass insisting<br />

that he had the right of way hence he was<br />

right by law. Police will have no proof of<br />

<br />

the other driver for not giving way.<br />

It would be helpful if the entire<br />

insurance industry engages investigating<br />

companies to determine the<br />

characteristics of insurance fraud locally<br />

thereby helping reduce losses suffered as<br />

result of false claims.TP<br />

The Parade - Zimbabwe’s Most Read Lifestyle Magazine August 2014<br />

Page 73

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