o_1915f04bi181p2m9qs12em17oea.pdf
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
Business, Careers & Technology<br />
to<br />
detect<br />
fraud even at<br />
service provider level.<br />
For instance, First Mutual Limited<br />
acquired a system called Nexus whose<br />
tariff coding system can identify fraud.<br />
In the case of Cimas, it announced that<br />
it was phasing the current cards and is<br />
replacing them with new ones that are<br />
emblazoned with the face of the holder of<br />
the card.<br />
This way, Cimas which estimates<br />
that 30 percent of claims it receives<br />
are fraudulent, can help honest service<br />
providers to determine the authenticity<br />
of some of the claims they receive.<br />
Of course this will only be effective if<br />
the doctors themselves are not complicit<br />
in the fraudulent claims.<br />
Short term insurance is one area<br />
that has really suffered at the hands of<br />
fraudsters because their fake documents<br />
<br />
insurers to refuse certain claims.<br />
There are numerous cases of people<br />
exaggerating claims on damaged vehicles<br />
and colluding with panel beaters and<br />
other service providers who then provide<br />
quotations to support such fraudulent<br />
claims.<br />
The panel<br />
beating companies<br />
and hardware stores aid<br />
people who wish to defraud<br />
insurers by producing documentation<br />
<br />
circumstances an insurance company<br />
will have no way of knowing if the claim<br />
is exorbitant.<br />
The more brazen of these fraudsters<br />
actually take out a policy for a nonexistent<br />
vehicle only to later submit a<br />
claim that it has been stolen. They take<br />
advantage of the fact that some insurance<br />
companies do not carry out physical<br />
inspections to determine if the car really<br />
exists before insuring the said vehicle.<br />
Others choose to over insure their<br />
assets with the view to submitting a<br />
claim at a later stage. In this instance,<br />
<br />
insured for a value well over the amount.<br />
<br />
higher premiums for the asset knowing<br />
<br />
when they later deliberately cause an<br />
accident or damage to the asset.<br />
The insurance industry has not been<br />
<br />
in terms of values of money lost to<br />
fraudsters but there is general agreement<br />
that fraud is rising.<br />
In developed countries where<br />
insurance fraud is more prevalent,<br />
<br />
ever changing tactics of criminals.<br />
<br />
<br />
reported earlier this year that it had<br />
unearthed about 380 false insurance<br />
claims worth $2.66 million. In one of the<br />
cases the fraudsters were ordered to pay<br />
nearly $400000 as punishment for their<br />
activities.<br />
<br />
a new trend by car insurance fraudsters,<br />
<br />
Zimbabwe eventually.<br />
It said certain motorists were<br />
deliberately causing accidents in order<br />
to cash in on insurance money. A driver<br />
who had a right of way would signal by<br />
<br />
<br />
motorists would immediately move<br />
thereby causing a crash. This trick is<br />
<br />
However, when authorities arrive<br />
<br />
signaled the other driver to pass insisting<br />
that he had the right of way hence he was<br />
right by law. Police will have no proof of<br />
<br />
the other driver for not giving way.<br />
It would be helpful if the entire<br />
insurance industry engages investigating<br />
companies to determine the<br />
characteristics of insurance fraud locally<br />
thereby helping reduce losses suffered as<br />
result of false claims.TP<br />
The Parade - Zimbabwe’s Most Read Lifestyle Magazine August 2014<br />
Page 73