Crisis Communications Handbook for Regional ... - Tourism Victoria
Crisis Communications Handbook for Regional ... - Tourism Victoria
Crisis Communications Handbook for Regional ... - Tourism Victoria
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Industry Impact Assessment:<br />
Urgent In<strong>for</strong>mation Request<br />
Template<br />
The following in<strong>for</strong>mation will greatly assist in assessing the extent of damage or disruption caused by the<br />
recent crisis or incident to this region’s tourism industry. Please complete it as soon as possible and fax it back<br />
to [insert name and number].<br />
1. Name of tourist operator / accommodation provider<br />
2. Location and main contact<br />
3. Have you or your visitors been directly impacted? If so, how?<br />
4. Do you or your visitors require any urgent assistance? If so, what?<br />
5. What further in<strong>for</strong>mation do you need?<br />
6. What feedback have you had from visitors?<br />
7. Have you heard any speculation or rumours? If so, what?<br />
8. Have you been approached by the media? Have you seen or heard any damaging media reports?<br />
9. Can you detail or <strong>for</strong>ecast the current/potential economic impact on your business?<br />
(note: experience shows most people under-estimate financial impacts)<br />
CRISIS COMMUNICATIONS HANDBOOK FOR REGIONAL AND LOCAL TOURISM 46
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