the June 2008 Issue in PDF Format - Trade Show Executive
the June 2008 Issue in PDF Format - Trade Show Executive
the June 2008 Issue in PDF Format - Trade Show Executive
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<strong>Issue</strong>s & Answers<br />
By Hil Anderson, senior editor<br />
Roots or Rotation? Decid<strong>in</strong>g on a Location Strategy<br />
Q: My association is consider<strong>in</strong>g<br />
rotat<strong>in</strong>g its show between two fixed<br />
locations. What are <strong>the</strong> advantages<br />
of host<strong>in</strong>g a show <strong>in</strong> <strong>the</strong> same<br />
location every year compared to<br />
alternat<strong>in</strong>g sites?<br />
A: As is often <strong>the</strong> case <strong>in</strong> <strong>the</strong><br />
exposition <strong>in</strong>dustry, <strong>the</strong>re is no<br />
clear answer to this question. Start<br />
by weigh<strong>in</strong>g <strong>the</strong> pros and cons of a<br />
fixed versus rotat<strong>in</strong>g location. Consider<br />
<strong>the</strong> needs and desires of your present<br />
attendee base as well as new sectors<br />
that haven’t come to your show <strong>in</strong> <strong>the</strong><br />
past. “It comes down to know<strong>in</strong>g<br />
your audience,” said Robert Brice, vice<br />
president at Cygnus Expositions. “That<br />
always drives event decisions, <strong>in</strong>clud<strong>in</strong>g<br />
venues.”<br />
Christopher Gribbs, senior director of<br />
conventions at The American Institute of<br />
Architects, has a particularly adventurous<br />
membership to serve. You can tell when<br />
<strong>the</strong> annual AIA National Convention and<br />
Design Exposition is <strong>in</strong> town by <strong>the</strong> number<br />
of badge-wear<strong>in</strong>g delegates walk<strong>in</strong>g<br />
around, look<strong>in</strong>g at <strong>the</strong> build<strong>in</strong>gs with<br />
more than a casual glance. “They come<br />
to our convention to learn. One way <strong>the</strong>y<br />
learn is by mov<strong>in</strong>g about with<strong>in</strong> a town to<br />
experience <strong>the</strong> city and its architecture,”<br />
Gribbs said.<br />
So, <strong>the</strong> task of <strong>the</strong> show manager<br />
is to select a site that appeals first and<br />
foremost to <strong>the</strong> audience and also meets<br />
<strong>the</strong> necessary operational and logistical<br />
requirements of <strong>the</strong> show itself.<br />
<strong>Show</strong> managers told <strong>Trade</strong> <strong>Show</strong><br />
<strong>Executive</strong> that <strong>the</strong>re were some basic issues<br />
to consider whe<strong>the</strong>r an event should<br />
commit to one city or move around:<br />
• Venues: Hold<strong>in</strong>g a show <strong>in</strong> <strong>the</strong> same<br />
city every year most likely means<br />
you will contract <strong>the</strong> same exhibition<br />
facility every year. “The build<strong>in</strong>g staff<br />
may change over <strong>the</strong> years, but you<br />
won’t have to re-learn <strong>the</strong>ir policies<br />
and contracts every year,” said Brice.<br />
“You also have a better chance of<br />
gett<strong>in</strong>g <strong>the</strong> dates you want because<br />
you can book <strong>the</strong>m before anyone<br />
else.” A key consideration <strong>in</strong> a longterm<br />
commitment is projected show<br />
growth. “You can grow, but you can<br />
also shr<strong>in</strong>k and w<strong>in</strong>d up contract<strong>in</strong>g<br />
for much more space <strong>the</strong>n you need,”<br />
Brice said.<br />
• Hotels: Contract<strong>in</strong>g <strong>the</strong> same<br />
hotels year after year offers similar<br />
advantages to rebook<strong>in</strong>g <strong>the</strong> same<br />
exhibit hall. Room blocks can be<br />
nailed down <strong>in</strong> advance and at a<br />
presumably good rate. Organizers<br />
know <strong>the</strong> hotel sales staff as well as<br />
<strong>the</strong> convention and visitors bureau.<br />
Brice cautioned that trade shows<br />
might not be <strong>the</strong> only game <strong>in</strong> town<br />
<strong>in</strong> cities that have a robust tourism<br />
<strong>in</strong>dustry and can fill beds at full price.<br />
“Over time, your room block can be<br />
eroded,” he said. “You have to learn<br />
to stand up for yourself.”<br />
• Local convention and visitors<br />
bureaus: Ano<strong>the</strong>r two-way street.<br />
Any CVB sales executive will say<br />
every customer is valued; however,<br />
<strong>the</strong>y also must devote a lot of energy<br />
to book<strong>in</strong>g new bus<strong>in</strong>ess. “A set<br />
rotation pattern is very similar to<br />
an annual show that is held <strong>in</strong> <strong>the</strong><br />
same venue,” Brice said. “You can<br />
be perceived as automatic bus<strong>in</strong>ess.<br />
There is <strong>the</strong> potential <strong>the</strong>y won’t work<br />
as hard for you as <strong>the</strong>y might for a<br />
new piece of bus<strong>in</strong>ess.”<br />
• Workload: Go<strong>in</strong>g to different cities<br />
means do<strong>in</strong>g a lot of groundwork<br />
every year. “You have to secure <strong>the</strong><br />
hotels, secure a conference city and<br />
get <strong>the</strong> dates and price ranges you<br />
want,” Griggs said. “You might not<br />
have <strong>the</strong> buy<strong>in</strong>g power of a repeat<br />
customer who can say, ‘We come here<br />
every three years. Can you give us a<br />
deal?’” Association show organizers<br />
will also have <strong>in</strong>put com<strong>in</strong>g <strong>in</strong> from a<br />
selection committee that will be out<br />
<strong>in</strong> <strong>the</strong> field on a fairly constant basis.<br />
They will also have to reach out to <strong>the</strong><br />
local membership of <strong>the</strong> association<br />
both as a courtesy and to enlist <strong>the</strong>ir<br />
support <strong>in</strong> arrang<strong>in</strong>g activities and<br />
market<strong>in</strong>g to potential attendees <strong>in</strong><br />
<strong>the</strong> region.<br />
• Travel: CEIR research found that<br />
48% of a show’s attendees come from<br />
a 400-mile radius. This re<strong>in</strong>forces <strong>the</strong><br />
need to get a firm grip on attendee<br />
demographics and how far <strong>the</strong>y are<br />
will<strong>in</strong>g to travel. “The AIA show<br />
draws from <strong>the</strong> region more than<br />
from across <strong>the</strong> United States,”<br />
Griggs said. “We rotate our show<br />
location <strong>in</strong> order to reach a little<br />
deeper <strong>in</strong>to <strong>the</strong> segments of our<br />
membership that might o<strong>the</strong>rwise<br />
not be able to travel.” Cost could<br />
also become a larger factor <strong>in</strong> travel<br />
decisions as ris<strong>in</strong>g oil prices drive up<br />
<strong>the</strong> cost of both fly<strong>in</strong>g and driv<strong>in</strong>g.<br />
<strong>Show</strong> organizers said it all goes back to<br />
<strong>the</strong> audience and what <strong>the</strong>y want. Do<br />
<strong>the</strong>y want to see <strong>the</strong> sites and experience<br />
a new city every year, or do <strong>the</strong>y prefer<br />
<strong>the</strong> comfort level of a s<strong>in</strong>gle location<br />
or a small rotation? “The architectural<br />
community is somewhat unique <strong>in</strong> that<br />
<strong>the</strong>y need variety,” said Gribbs. “O<strong>the</strong>r<br />
groups might want to just go straight<br />
from <strong>the</strong> airport to <strong>the</strong> hotel and<br />
convention center and stay <strong>the</strong>re.”<br />
Reach Robert Brice at (314) 968-4343<br />
or robert.brice@cygnusexpos.com;<br />
Christopher Gribbs at (202) 626-7353 or<br />
cgribbs@aia.org; Doug Ducate at (469)<br />
574-0686 or dducate@ceir.org<br />
22 <strong>June</strong> <strong>2008</strong> <strong>Trade</strong> <strong>Show</strong> <strong>Executive</strong> www.<strong>Trade</strong><strong>Show</strong><strong>Executive</strong>.com