Power Lunch Cont<strong>in</strong>ued from page 26 of consumer technology as a whole. We translate our ads <strong>in</strong>to four <strong>in</strong>ternational languages (Spanish, Czech, Portuguese and Simplified Ch<strong>in</strong>ese) and we currently advertise <strong>in</strong> over 132 publications globally, not to mention our onl<strong>in</strong>e presence. Bob: What are your thoughts on <strong>the</strong> economy right now? Gary: In <strong>the</strong> consumer electronics <strong>in</strong>dustry, we are project<strong>in</strong>g an average growth of 6% <strong>in</strong> retail sales this year, whereas <strong>the</strong> overall retail sector is project<strong>in</strong>g only 3%. We’re benefit<strong>in</strong>g from <strong>the</strong> shift to high def<strong>in</strong>ition television (HDTV) and <strong>the</strong> end of DVD format competition. Even this adm<strong>in</strong>istration’s economic stimulus package is go<strong>in</strong>g to benefit us. Bob: What about beyond this year? Gary: Long term, we have economic concerns and are successfully diversify<strong>in</strong>g our portfolio. Our approach is to <strong>in</strong>crease worldwide <strong>in</strong>vestments and expand <strong>in</strong>ternationally. We started new shows <strong>in</strong> Dubai and Ch<strong>in</strong>a. We’re look<strong>in</strong>g at South America and Eastern Europe. We’ve <strong>in</strong>vested <strong>in</strong> 10 or 12 conferences and events, which are do<strong>in</strong>g very well. Bob Are <strong>the</strong>se new events owned by CEA? Gary: No, o<strong>the</strong>r companies produce <strong>the</strong>m and CEA is a m<strong>in</strong>ority owner. Usually, I am a speaker at <strong>the</strong>se events. We use our market<strong>in</strong>g templates and website to help with <strong>the</strong>ir promotion, market<strong>in</strong>g, and sometimes sales. We just helped launch a consumer event <strong>the</strong> third week <strong>in</strong> <strong>June</strong> <strong>in</strong> New York City for Wall Street called Digital Downtown. There’s great <strong>in</strong>terest <strong>in</strong> this one. Bob: You’re very proactive <strong>in</strong> your <strong>in</strong>dustry. Gary: If you sit still, you die. Support from <strong>the</strong> Board keeps us mov<strong>in</strong>g and grow<strong>in</strong>g. In fact, we turn down more deals than we enter, but we’re always look<strong>in</strong>g. We are <strong>in</strong> <strong>the</strong> process of evaluat<strong>in</strong>g ten deals at <strong>the</strong> moment. Bob: What brought about your passion for audits? Gary: We suffered for years by be<strong>in</strong>g compared to events that didn’t use <strong>the</strong> same measurements or standards. We were <strong>the</strong> first major show to have an <strong>in</strong>dependent audit because we strongly believe <strong>in</strong> <strong>the</strong>m. We are <strong>the</strong> current U.S. secretariat for <strong>the</strong> global group sett<strong>in</strong>g audit standards. Bob: In spite of all your efforts, many global events still report number of visits, not visitors. Gary: Sadly, most of our <strong>in</strong>ternational competitors still use this metric: if you attend for ten days, you are reported as ten visitors <strong>in</strong> <strong>the</strong> total. Even many domestic events consistently report gross square footage as net square footage. Bottom l<strong>in</strong>e: it’s up to <strong>the</strong> customers to demand uniform report<strong>in</strong>g standards, so we try to educate our customers. Bob: You’re also a consistent activist with<strong>in</strong> our <strong>in</strong>dustry. Gary: When you’re a leader of an organization, you have an obligation to wholeheartedly support it, which is why I try to attend IAEE every year. CEIR is ano<strong>the</strong>r great organization. I served as a chairman of CEIR <strong>in</strong> <strong>the</strong> past, and <strong>the</strong>y also get my full support. Bob: You were also <strong>in</strong>strumental <strong>in</strong> merger discussions between SISO and IAEE. Gary:: I was very disappo<strong>in</strong>ted when that opportunity was lost. It’s a shame that <strong>the</strong> best m<strong>in</strong>ds <strong>in</strong> this <strong>in</strong>dustry are split between two organizations. I’m hopeful that someday soon <strong>the</strong>y will comb<strong>in</strong>e. We are too complacent <strong>in</strong> our <strong>in</strong>dustry and we don’t promote ourselves well enough. <strong>Show</strong> organizers th<strong>in</strong>k <strong>the</strong>ir events will exist year after year while <strong>the</strong>y watch o<strong>the</strong>r media crumble about <strong>the</strong>m. I’m not certa<strong>in</strong> that as a market<strong>in</strong>g media we’re immune to all this. This schism has prevented our leadership from advanc<strong>in</strong>g <strong>the</strong> <strong>in</strong>dustry for greater visibility and clout. We need to be unified. Bob: What does a person need to get to <strong>the</strong> top of a trade show organization? Gary: To get to <strong>the</strong> top of any organization, not just trade shows, you need a basic competence just to keep your job. Beyond that, you must show those above you that you understand <strong>the</strong> issues <strong>the</strong>y face and you’re will<strong>in</strong>g to make <strong>the</strong>ir job easier <strong>in</strong> <strong>the</strong> long term. Also, demonstrate that you are a problem solver, not a problem creator. You should be creative, positive, speak and write clearly—and very important, get along well with people. Bob: F<strong>in</strong>ally, what are <strong>the</strong> biggest issues fac<strong>in</strong>g our <strong>in</strong>dustry? Gary: At <strong>the</strong> moment, it’s <strong>the</strong> economy. Free trade. Cont<strong>in</strong>ued deterioration of airl<strong>in</strong>e profits. Our lack of friendl<strong>in</strong>ess toward people com<strong>in</strong>g to <strong>the</strong> U.S., especially when <strong>the</strong> weak dollar is attract<strong>in</strong>g foreign buyers. There are o<strong>the</strong>r th<strong>in</strong>gs we cannot predict, like ano<strong>the</strong>r 9/11 or outbreak of disease. Bob: You have an outstand<strong>in</strong>g team at CEA, which creates <strong>the</strong> largest annual free market <strong>in</strong> <strong>the</strong> nation. Gary: We have some truly high-perform<strong>in</strong>g, creative people. We strive to have a fresh, different show every year that gives people more than one reason to attend. Contact Gary Shapiro at (703) 907-7600 or gshapiro@CE.org Bob Dallmeyer Bob Dallmeyer is Past Chairman of both <strong>the</strong> International Association of Exhibitions and Events (IAEE) and <strong>the</strong> <strong>Trade</strong> <strong>Show</strong> Exhibitors Association (TSEA), as well as a former Director of <strong>the</strong> Center for Exhibition Industry Research (CEIR). In 2006, he was <strong>in</strong>ducted <strong>in</strong>to <strong>the</strong> Convention Industry Council’s Hall of Leaders. Reach Bob at (323) 934-8300 or bdallmeyer@ tradeshowexecutive.com 28 <strong>June</strong> <strong>2008</strong> <strong>Trade</strong> <strong>Show</strong> <strong>Executive</strong> www.<strong>Trade</strong><strong>Show</strong><strong>Executive</strong>.com
Which <strong>Show</strong>s are Sett<strong>in</strong>g <strong>the</strong> Gold Standard for <strong>the</strong> <strong>Trade</strong> <strong>Show</strong> Industry? www.<strong>Trade</strong><strong>Show</strong><strong>Executive</strong>.com <strong>Trade</strong> <strong>Show</strong> <strong>Executive</strong> <strong>June</strong> <strong>2008</strong> 29