Managing In-Store Pickup Fulfillment - Shopatron

Modifying your product catalog
If you enable Local Search First, Ship to Store, or Shopper’s Choice, all
your products will, by default, be available by both your standard shipping
methods and by In-Store Pickup.
For Ship to Store or Shopper’s Choice, the checkout screen shows a list of
authorized fulfillment locations. The customer chooses a fulfillment
location from this list.
The list shows retailers who apply with you to perform in-store fulfillment,
and whom you approve, as described in “Approving Fulfillers for In-Store
Pickup” on page 24.
Additional steps for Ship to Store and Shopper’s Choice
If you offer Ship to Store or Shopper’s Choice, you should set product lead
times to be accurate, as described in the next section, “Specifying Ship to
Store Lead Times.”
If you want to set a product to be available only in stores, refer to
“Specifying that a product is only available at a store” for information.
Specifying Ship to Store Lead Times
For both Ship to Store and Shopper’s Choice, an estimated lead time is
displayed for each product at checkout. This lead time lets the customer
know how long they can expect to wait before the product will arrive at the
fulfillment location, if it is not already in stock.
You set lead times on a per-product basis.
The lead time that the customer sees at checkout:
• is one of the main factors the customer uses to decide whether to have
an item shipped to their home or to pick it up at a store
• is specified by the merchant
• defaults to 3 to 7 days if not modified
• does not include customization or installation time
• is set in the Edit Product section of the Shopatron interface
After the customer completes their order, we email the customer with a
more accurate lead time. This lead time.
• must be close to or less than the checkout value (or customer
satisfaction will be negatively affected)
• must also be close to the date when the item is received for
customization or pickup or customer satisfaction will be negatively
affected)
• is specified by the fulfiller after they accept the order
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