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miHkksDrk laj{.k vf/kfu;e - 1986
CONSUMER PROTECTION ACT - 1986
1& miHkksDrk laj{.k vf/kfu;e - 1986 D;ksa\
miHkksDrk laj{.k vf/kfu;e blhfy, cuk;k x;k D;ksafd gj miHkksDrk dks vf/kdkj gS %-
(d) lqj{k dk
([) tkudkjh dk
(x) p;u djus dk
(?k) viuk i{ lqus tkus dk (Be heard)
(÷) fuokj.k dk
(p) vkSj miHkksDrkvksa ds vf/kdkjksa dh iw.kZ f'k{k dk
2& miHkksDrk dkSu gksrk gS\
ge lHkh miHkksDrk gSa] D;ksafd ge oLrq,a [jhnrs gSa %-
bl vf/kfu;e ds varxZr ëmiHkksDrkí - ëizR;sd og O;fDr tks oLrq,a [jhnrk gS ;k fdlh dh lsok,a
fdjk, ij ysrk gS vFkkZr tc ge fdlh oLrq dks [jhnus rFkk lsokvksa (fdlh Hkh rjg dh) ds fy, Hkqxrku djrs
gSa ;k djus dk opu nsrs gSa rks ge miHkksDrk cu tkrs gSa A fcuk Hkqxrku fd, lsok,a bl ifjHkk"kk esa ugha vkrhíA
3& f'kdk;r dkSu ntZ djk ldrk gS\
(d) dksbZ Hkh miHkksDrk
([) dksbZ Hkh iathd`r LoSfPNd miHkksDrk laLFkku
(x) dsU¥h; ljdkj ;k jkT; ljdkj ;k dsU¥ 'kkflr izns'k
(?k) nks ;k nks ls vf/kd miHkksDrk (;fn f'kdk;r ,d gh gks rks)
4& dc f'kdk;r ntZ djkbZ tkuh pkfg,\
bl vf/kfu;e ds varZxr] fuEufyf[r ifjfLFkfr;ksa esa] dksbZ Hkh f'kdk;r dsoy fyf[r esa ntZ
gksuh pkfg,%-
(d) ;fn vkidks dksbZ uqdlku ;k gkfu gqbZ gS (Loss or Damage) tksfd nqdkunkj ds xyr rjhds dk
bLrseky djus ds dkj.k gqbZ gSA
([) ;fn [jhnh xbZ oLrqvksa esa fdlh Hkh izdkj dk nks"k gksA
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