03.10.2014 Views

Quality Progress - American Society for Quality

Quality Progress - American Society for Quality

Quality Progress - American Society for Quality

SHOW MORE
SHOW LESS

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

to a preference of ISO over CMMI, but a practicality of limited space and a focus on<br />

writing <strong>for</strong> the general readership.<br />

Best regards,<br />

Tom Kubiak<br />

Director, Six Sigma<br />

tkubiak@sears.com<br />

16907 Letter: All ASQ Members Should Keep a Copy of This Article<br />

ASQ Staff<br />

Sep-04-03<br />

Rarely do I "gush" about anything, let alone articles in Association publications. I want to<br />

make an exception in this case <strong>for</strong> John Dew's article "The Seven Deadly Sins of <strong>Quality</strong><br />

Management" in the September 2003 issue of <strong>Quality</strong> <strong>Progress</strong> (p. 59). My only<br />

suggestion <strong>for</strong> improvement would be to eliminate the word "<strong>Quality</strong>" from the title and<br />

let it apply equally to ALL management. Certainly, schedules, politics and budgets are<br />

more the purview of general management than of quality management, while arrogance<br />

and autocratic behaviors have universal application. In my opinion, every member of<br />

ASQ should have a copy of this article in his or her ammunition pouch when dealing with<br />

management on any issue.<br />

Wes Bucey<br />

<strong>Quality</strong> Manager<br />

Armstrong Aerospace<br />

wes.bucey@armstrongaerospace.com<br />

16905 Re: Letter: Nuclear Power Generation Is a Viable Solution<br />

ASQ Staff<br />

Sep-04-03<br />

JOHN DEW'S RESPONSE:<br />

Gary Beal's comment is correct. Having worked most of my career in the nuclear<br />

industry, I share his perspective and acknowledge that it was an inaccurate choice of<br />

words on my part.<br />

Dr. John R. Dew<br />

Director <strong>for</strong> Continuous <strong>Quality</strong> Improvement<br />

The University of Alabama<br />

16904 Letter: Nuclear Power Generation Is a Viable Solution<br />

ASQ Staff<br />

Sep-04-03<br />

While I thoroughly enjoyed the intent of John Dew's article "The Seven Deadly Sins of<br />

<strong>Quality</strong> Management" (Sept. 2003, p. 59), I find a sentence in the second paragraph of

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!