Quality Progress - American Society for Quality
Quality Progress - American Society for Quality
Quality Progress - American Society for Quality
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to a preference of ISO over CMMI, but a practicality of limited space and a focus on<br />
writing <strong>for</strong> the general readership.<br />
Best regards,<br />
Tom Kubiak<br />
Director, Six Sigma<br />
tkubiak@sears.com<br />
16907 Letter: All ASQ Members Should Keep a Copy of This Article<br />
ASQ Staff<br />
Sep-04-03<br />
Rarely do I "gush" about anything, let alone articles in Association publications. I want to<br />
make an exception in this case <strong>for</strong> John Dew's article "The Seven Deadly Sins of <strong>Quality</strong><br />
Management" in the September 2003 issue of <strong>Quality</strong> <strong>Progress</strong> (p. 59). My only<br />
suggestion <strong>for</strong> improvement would be to eliminate the word "<strong>Quality</strong>" from the title and<br />
let it apply equally to ALL management. Certainly, schedules, politics and budgets are<br />
more the purview of general management than of quality management, while arrogance<br />
and autocratic behaviors have universal application. In my opinion, every member of<br />
ASQ should have a copy of this article in his or her ammunition pouch when dealing with<br />
management on any issue.<br />
Wes Bucey<br />
<strong>Quality</strong> Manager<br />
Armstrong Aerospace<br />
wes.bucey@armstrongaerospace.com<br />
16905 Re: Letter: Nuclear Power Generation Is a Viable Solution<br />
ASQ Staff<br />
Sep-04-03<br />
JOHN DEW'S RESPONSE:<br />
Gary Beal's comment is correct. Having worked most of my career in the nuclear<br />
industry, I share his perspective and acknowledge that it was an inaccurate choice of<br />
words on my part.<br />
Dr. John R. Dew<br />
Director <strong>for</strong> Continuous <strong>Quality</strong> Improvement<br />
The University of Alabama<br />
16904 Letter: Nuclear Power Generation Is a Viable Solution<br />
ASQ Staff<br />
Sep-04-03<br />
While I thoroughly enjoyed the intent of John Dew's article "The Seven Deadly Sins of<br />
<strong>Quality</strong> Management" (Sept. 2003, p. 59), I find a sentence in the second paragraph of