Meridian Annual Report - Meridian Energy

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20 Our Year in Review cont In addition to the funding provided via the community funds, Meridian continues to sponsor specific events. Urban communities Meridian has worked with the Christchurch Community Advisory Panel for the past eight years to provide support for vulnerable consumers during the cold winter months. Meridian provides a credit facility to the panel, which is able to provide assistance on a case by case basis. The panel also serves as a forum to discuss various power related issues and provide feedback to Meridian on how it can deal better with sensitive social issues. Some of Meridian’s call centre staff have received special training in dealing with people who have been referred by the advisory panel, which includes processes to ensure vulnerable people are removed from Meridian’s normal credit control system. Meridian also continues to sponsor the Christchurch Warm Babies programme, which delivers significant health and social benefits to at-risk families by funding the upgrading of energy efficiency and heating in both owner occupied and rental houses. Events and sponsorship In addition to the funding provided via the community funds, Meridian continues to sponsor specific events such as the Oamaru Victorian Heritage Celebrations and the Waimate Strawberry Fair, which provide broad community benefits. Meridian has also been the principal sponsor of the North Haven Hospice since 1999, in recognition of the way in which the North Haven Hospice cares for its patients, both in-house and in the community, providing comfort, dignity and respect to those who need it most. Meridian is very proud to play its part in making sure the Hospice is able to continue its support for the people of the Whangarei community. Aoraki Bound is a sponsorship that Meridian partners with Te Rūnanga o Ngāi Tahu to develop future leaders, helping to revitalise iwi culture and identity, as well as increasing cultural awareness among Meridian staff and the wider community. Meridian committed to a three year sponsorship in 2007 which it sees as a valuable contribution to ensuring cultural sustainability.
21< Sustainability and Our Supply Partners Sustainability is at the core of Meridian’s business and based on three pillars – enduring relationships, environmental responsibility and exceptional performance. It is in our DNA, and links all aspects of our operations. We have continually demonstrated operational excellence and leadership in sustainability. We have achieved and maintained third party carbon neutral certification of our electricity product. However that is by no means the end of the journey and we are working on achieving carbon neutral certification for the entire company. We are committed to shifting the focus from not just operational excellence but taking sustainability to a strategic level that will guide and direct our company’s future direction. We recognise that sustainability is about dynamic balance over the long term, requiring partnership, innovation and commercial focus. Work is currently underway to develop a framework that demonstrates sustainability based futures, and that measures our performance and progress towards that future. Meridian works with its supply and procurement partners to develop a consistent approach to ensure an efficient and sustainable use of resources, as well as meeting the recommendations of a sustainable business practice programme. During the year, Meridian found a supply partner for the printing of our external material. A key focus was finding a partner with a similar focus on sustainability. Both parties are committed to using environmentally sustainable ink and paper, as well as seeking efficient distribution solutions. At one end of the scale, procurement includes management of Meridian’s office photocopying and printing of all documents, such as customer bills, newsletters, brochures, booklets, and other material, with the aim of consistently improving sustainability measures. In-house photocopying and document management has a focus on increased use of digital images through scanning, which reduces paper use and waste. The follow-me print initiative means Meridian staff members swipe their identity card at a printer before their job will physically print. This reduces the problem, common in all offices, of staff forgetting to collect printed material from the office network printer and reprinting it. At the other end of the scale is Meridian’s new Queens Wharf offices, a five-star Green Star rated building, designed to deliver a 60 percent saving in energy use and a 70 percent reduction in water use. It was also designed to provide a comfortable and healthy environment for staff, utilising natural light and air where possible, while learning and adapting to the needs of its inhabitants over time. The building is a showcase of Ecological Sustainable Development (ESD) and has become a new benchmark for New Zealand, winning accolades and awards. It has also attracted significant overseas interest and was featured at the global Sustainable Building Conference 2007 (SB07). Every aspect of the Queens Wharf building construction, which included reviewing construction techniques and materials, was analysed using Meridian’s sustainable procurement principles. Sustainability benefits included a 56 percent reduction in waste to landfill as a result of innovative building techniques, with our developer Fletcher Construction now using these ideas to reduce waste at its other projects.
Page 1 and 2: Meridian Annual Report for the year
Page 3: 1< Innovation We launched Right Hou
Page 6 and 7: 2 A time of challenge and opportuni
Page 8 and 9: 4 Chairman’s and Chief Executive
Page 10 and 11: 6 Our Operations Meridian is New Ze
Page 12 and 13: 8 Our Operations cont Under Constru
Page 14 and 15: 10 Generation The winter of 2008 wa
Page 16 and 17: 12 Retail Transforming our customer
Page 18 and 19: Our Year in Review >14
Page 20 and 21: 16 Our Year in Review cont Our Peop
Page 22 and 23: 18 Our Year in Review cont Meridian
Page 26 and 27: 22 Our Year in Review cont Meridian
Page 28 and 29: 24 Our Year in Review cont In the M
Page 30 and 31: Our Subsidiaries >26
Page 32 and 33: 28 Board of Directors Wayne Boyd (C
Page 34 and 35: 30 Tim Lusk (Chief Executive) Prior
Page 36 and 37: Financials >32
Page 38 and 39: 34 Economic Overview and 2007/08 Fi
Page 40 and 41: 36 Meridian Energy Limited — Stat
Page 42 and 43: 38 Meridian Energy Limited — Inco
Page 44 and 45: 40 Meridian Energy Limited — Bala
Page 46 and 47: 42 Meridian Energy Limited — Note
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70 Meridian Energy Limited — Note
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84 Report from the Audit Office Aud
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86 Statutory Information Group Dire
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88 Statutory Information (continued
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90 Meridian Energy Management’s i
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92 Tonnes of CO2 Meridian Energy Ag
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94 Notes on tables Notes on electri
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96 GRI Sustainability Reporting Ind
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98 DIRECTORY Registered Office Leve
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Meridian Annual Report - Meridian Energy

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