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Monroe County Sheriff's Office Annual Report - 2009

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• Financial Hardship program<br />

• Hurricane Exemption program<br />

• Domestic Partner Resolution<br />

The Division also:<br />

• Helps communicate Human Resources policies to all<br />

employees.<br />

• Provides employees with a formal process for grievance<br />

resolution.<br />

• Promotes and supports recruiting strategies and collaborates<br />

with Commanders, Directors and Supervisors to create a<br />

high performing diverse workforce.<br />

• Develops staff excellence through fostering good, open<br />

communication and an overall positive work environment for all<br />

employees.<br />

300<br />

250<br />

200<br />

150<br />

100<br />

50<br />

0<br />

267<br />

<strong>2009</strong> - Years of Service<br />

132<br />

76<br />

0-5 Years 6-10 Years 11-15<br />

Years<br />

46<br />

16-20<br />

Years<br />

36<br />

21-25<br />

Years<br />

12<br />

26+ Years<br />

• Participates in various community programs that enhance<br />

children’s educational and occupational awareness, including the<br />

School to Work Program, Take Stock In Children and the Mentoring<br />

Program.<br />

In <strong>2009</strong>, the Human Resources Division completed and began<br />

using an electronic Employment Application form. Prior to this year,<br />

an electronic Preliminary application was available, but the complete<br />

application had to be filled out on paper. The division also updated<br />

their standard operating procedure manual for background investigators<br />

and consolidated job descriptions for jobs with the same<br />

essential functions.<br />

Emergency<br />

Communications<br />

Emergency Communications is centrally<br />

located in Marathon at the <strong>Monroe</strong> <strong>County</strong><br />

Public Works yard. The department provides<br />

professional and high quality communications<br />

via the MCSO 800 MHz Smartzone radio system<br />

to approximately 32 agencies and 1600<br />

users, this allows for interagency cooperation<br />

Director Laura White and communications on the system throughout<br />

the county. UHF paging services for Fire/<br />

Rescue is provided and maintained, as well<br />

as digital paging and cellular services for county staff. Traffic radar<br />

for most county and state law enforcement agencies in <strong>Monroe</strong> and<br />

South Dade are calibrated and certified through the department on a<br />

bi-annual basis.<br />

The 911 answering equipment is also purchased and maintained<br />

through the Emergency Communications department. The 911 address<br />

database is kept up to date, and caller information verified with<br />

MCSO and KWPD Communications and vendors for accuracy.<br />

In <strong>2009</strong>, the division installed and made operational a countywide<br />

Next Generation E911 call answering system with mapping. A<br />

state-funded grant, not ad valorem funds, paid for the system.<br />

Many more detailed duties are carried out by our highly skilled<br />

staff while responding to everyday and emergency situations. Focusing<br />

on your safety, we strive for excellence.<br />

20.00%<br />

18.00%<br />

16.00%<br />

17.57%<br />

Employee Turnover Rates<br />

18.56%<br />

17%<br />

16.32%<br />

14.54%<br />

14.00%<br />

12.00%<br />

10.00%<br />

8.00%<br />

6.00%<br />

4.00%<br />

2.00%<br />

0.00%<br />

Emergency Communications, replacing a tower at the Key West<br />

Courthouse. On the top, they hang high in the sky working on the<br />

tower; lower right, a closer view of the work being done.<br />

<strong>Monroe</strong> <strong>County</strong> Sheriff’s <strong>Office</strong> - <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong><br />

40

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