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So ist das Leben /That's life / C'est la vie / Así es la vida / È la vita ...

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Management Report /<br />

General Section on<br />

Busin<strong>es</strong>s Development<br />

Management Report / General Section / 11<br />

The Vorwerk Group is reflecting on a very satisfactory busin<strong>es</strong>s year in 2011. In the 128th year of the<br />

company’s h<strong>ist</strong>ory, total sal<strong>es</strong> amounted to EUR 2.367 billion and was even as much as EUR 2.471 billion<br />

if a full busin<strong>es</strong>s year at HECTAS Group is taken into account i.e. an increase of 4.2 percent as against<br />

previous year. Earnings before taxation could also be improved once again.<br />

The busin<strong>es</strong>s volume at the Vorwerk Group including the new busin<strong>es</strong>s transacted at akf group amounted<br />

to EUR 2.7 billion.<br />

The direct sal<strong>es</strong> compani<strong>es</strong> again proved to be the main drivers with an increase in revenue worldwide of<br />

5 percent. The direct sal<strong>es</strong> compani<strong>es</strong> in the Vorwerk Group in Germany achieved a plus of 5.4 percent,<br />

with revenue running at EUR 301.3 million.<br />

However, the Vorwerk Group also grew outside the direct selling operations, partly due to another increase<br />

at Vorwerk Carpets. akf group grew its new busin<strong>es</strong>s volume considerably by 51.4 percent.<br />

To enable a far more d<strong>ist</strong>inct positioning on the market, the HECTAS compani<strong>es</strong> were transferred as of<br />

30 June 2011 to the Vorwerk Facility Management Holding KG, which is now a s<strong>ist</strong>er company of<br />

Vorwerk & Co. KG.<br />

Further progr<strong>es</strong>s was made in terms of the internationalization of the Vorwerk Group: the revenue generated<br />

outside Germany was 67 percent (previous year: 66 percent), in direct sal<strong>es</strong> it was even as much as<br />

83 percent. Vorwerk is pr<strong>es</strong>ent in Europe, Asia and on the American continent with its own sal<strong>es</strong> compani<strong>es</strong><br />

and additionally has a wide network of d<strong>ist</strong>ributors. The Vorwerk Group’s products and servic<strong>es</strong> are<br />

therefore avai<strong>la</strong>ble in more than 70 countri<strong>es</strong>.<br />

A <strong>vie</strong>w to the individual divisions shows that Thermomix r<strong>es</strong>olutely continued along the tremendous<br />

growth path of recent years and thereby maintained its position as the most succ<strong>es</strong>sful and dynamic<br />

division. Sal<strong>es</strong> of the versatile kitchen appliance increased by 16 percent and surpassed the 635,000 units<br />

mark for the first time. The cornerston<strong>es</strong> of this succ<strong>es</strong>s were the four <strong>la</strong>rg<strong>es</strong>t Thermomix countri<strong>es</strong>, Italy,<br />

France, Germany and Spain, where far in exc<strong>es</strong>s of 110,000 Thermomix applianc<strong>es</strong> could be sold in each<br />

country.<br />

The Kobold Division also recorded an increase in sal<strong>es</strong>, particu<strong>la</strong>rly due here once again to the strong<br />

Italian sal<strong>es</strong> company – Vorwerk Folletto. In contrast, the German sal<strong>es</strong> organization could not quite achieve

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