So ist das Leben /That's life / C'est la vie / Así es la vida / È la vita ...

Management Report /
HECTAS
/ ANOTHER INCREASE IN REVENUE ACHIEVED
/ ACTIVITIES TRANSFERRED TO VORWERK FACILITY MANAGEMENT HOLDING KG
HECTAS Group provides infrastructural services in eight European countries and offers its customers
individual services around their facilities. The prices in the cleaning sector, which came under pressure
during the course of the financial and economic crisis, continued to stagnate in the year under review,
whereas the proportion of infrastructural services awarded externally remained at almost the same level
as previous year. Generally speaking the market is characterized by very fierce competition. The winners
are providers who can offer their customers a reliable service quality for favorable conditions and can
react quickly to additional customer needs when required. Good customer loyalty can generally be maintained
when these preconditions are satisfied.
The strategic alignment as a Europe-wide, highly professional, industrial service company again proved
to be successful for HECTAS. The Group had achieved an increase in revenue of 4.4 percent to
EUR 102.7 million before the transfer to Vorwerk Facility Management Holding KG, albeit with an operating
result that was not fully satisfactory.
To achieve a more distinct positioning for business customers, all activities were transferred to Vorwerk
Facility Management Holding KG as of 30 June 2011. As a sister company of Vorwerk & Co. KG, there is
cooperation between the two groups of companies.
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SPOTLESS
Management Report / HECTAS / 37
HECTAS employs around 12,000 in Europe to make the world
a wholesome place. They leave buildings gleaming, offices
clean and provide safety and security. They clean 25,000 square
metres of glass every day – that’s the equivalent of 3.5 football
fields or 98 tennis courts. And they also tend green areas too,
keeping parks and gardens tidy and attractive.