56 at the end of a call. The data include: - who made the call (guest room number) - when the call was made (date <strong>and</strong> time) - to whom the call was made (area code <strong>and</strong> subscriber number. If desired, an optional number of digits can be suppressed) - the duration of the call, in hours, minutes <strong>and</strong> seconds, <strong>and</strong> the number of metering pulses if this in<strong>for</strong>mation is available. The specified in<strong>for</strong>mation can, in the simplest case, be output in chronological order on a printer. It can also be processed in a computer. Check-out When a guest checks out, the room status is changed to unoccupied <strong>and</strong> the room extension is barred <strong>for</strong> outgoing calls. At the same time the accumulated number of metering pulses can be read out. This procedure prevents external calls from being made from a room after a guest has checked out <strong>and</strong> thus not being paid <strong>for</strong>, which does happen. Integrated hotel system The services described above are included in the st<strong>and</strong>ard versions of the ASB hotel PABXs. The hotel facilities can be extended by integrating the PABX with a Series2000 computer. In addition to the st<strong>and</strong>ard functionsthe integrated hotel system offers both reception <strong>and</strong> office functions. The reception functions include: - Booking system with facilities <strong>for</strong> booking several years in advance, group bookings, unique booking numbers, special bookings (e.g. <strong>for</strong> disabled people or V.I.P.s), automatic pricing, booking plans etc. - Housekeeper functions with room status indication <strong>and</strong> in<strong>for</strong>mation regarding the chambermaid etc. - Charging system with automatic charging functions <strong>for</strong> restaurant, bar, shops - Telephone charging system with printout of the total <strong>and</strong>, if desired, detailed printout, on the guest's invoice - <strong>System</strong> <strong>for</strong> checking in/out with automatic room allocation, automatic bill print-out in optional languages <strong>and</strong> with currency conversion. St<strong>and</strong>ard programs <strong>for</strong> the Series2000 computers, such as accounting, stock keeping, invoicing <strong>and</strong> statistics routines, are used together with the hotel software <strong>for</strong> the office functions. DIAVOX824 <strong>and</strong> 2836 in hotel applications Office communication systems DIA- VOX824 5 <strong>and</strong> DIAVOX2836 6 are very suitable sub-systems in hotel PABXs. They help to increase administrative efficiency, particularly in the cases where there is a need <strong>for</strong> a combination of external lines <strong>and</strong> lines from the hotel PABX, e.g. in a booking office or <strong>for</strong> executive-secretary functions. Alarm <strong>and</strong> supervision systems Security, alarm <strong>and</strong> supervision systems can easily be integrated in the hotel PABX. An alarm centre <strong>and</strong> the PABX are used to connect different types of alarms to predetermined extensions equipped with portable bells, ortoexternal subscribers, such as the police or fire brigade. The in<strong>for</strong>mation regarding checking in <strong>and</strong> checking out can be used to control the temperature in the guest rooms in order to save energy. Security, operation <strong>and</strong> maintenance The hotel system is built up of Ericsson's st<strong>and</strong>ard products, which means that Ericsson's st<strong>and</strong>ard reauirements re-
57 Fig. 7 The hotel computer, Ericsson Series 2000 Fig. 8 A DIAVOX svstem <strong>for</strong> bookinq offices