Geneko GWR Cellular Gateway Series User Manual (PDF) - 4Gon

USER MANUAL
GWR Series Router
Maintenance - Diagnostics
The GWR Router provide built-it tool, which is used for troubleshooting network problems. The
ping test bounces a packet of machine on the Internet back to the sender. This test shows if the GWR
Router is able to conect the remote host. If users on the LAN are having problems accessing service on the
Internet, try to ping the DNS server or other machine on network.
Click Diagnostic tab to provide basic diagnostic tool for testing network connectivity. Insert valid
IP address in Hostname box and click Ping. Every time you click Ping router sends four ICMP packets to
destination address.
Before using this tool make sure you know the device or host’s IP address.
Maintenance - Update Firmware
Figure 25 - Diagnostic page
You can use this feature to upgrade the GWR Router firmware to the latest version. If you need
to download the latest version of the GWR Router firmware, please visit Geneko support site. Follow the
on-screen instructions to access the download page for the GWR Router.
If you have already downloaded the firmware onto your computer, click Browse button, on
Update firmware Tab, to look for the firmware file. After selection of new firmware version through
Browse button, mechanism the process of data transfer from firmware to device itself should be started.
This is done by Upload button. The process of firmware transfer to the GWR device takes a few minutes
and when it is finished the user is informed about transfer process success.
NOTE: The Router will take a few minutes to upgrade its firmware. During this process, do
not power off the Router or press the Reset button.
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