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CR&S 2010<br />

Our approach<br />

<strong>Stockland</strong> UK<br />

UK Approach<br />

In August 2009, we announced our<br />

intention to embark on an orderly sale of<br />

assets in the United Kingdom (UK) over<br />

a timeframe of two to three years. As a<br />

result, the UK business unit’s strategy<br />

in relation to CR&S has been amended<br />

to reflect the new circumstances of the<br />

business. This has particularly affected<br />

our actions in relation to the energy<br />

initiatives being carried out across<br />

the portfolio and collection of carbon<br />

footprint data.<br />

Following the announcement of our<br />

exit from the UK market, we made the<br />

decision to cease collecting carbon data<br />

for the UK portfolio except when required<br />

for compliance purposes. This data had<br />

originally been collected with a view to<br />

helping us measure the improvement<br />

in performance of our portfolio over the<br />

long term. With the UK business now<br />

having a finite lifespan we believe that the<br />

value of collecting and analysing this data<br />

would not be offset sufficiently by any<br />

short-term benefits.<br />

We have collated data for our Carbon<br />

Reduction Commitment (CRC) Energy<br />

Efficiency Scheme obligations for the<br />

2008 year and will be finalising our<br />

information disclosure reporting in time<br />

for the 30 September 2010 deadline.<br />

We continue to comply with Energy<br />

Performance Certificates legislation<br />

across our portfolio.<br />

Over the past 12 months the UK<br />

business has placed a strong focus<br />

on the continued improvement of<br />

health, safety and environment<br />

across its portfolio.<br />

The business has been working to improve<br />

the safety and security of both employees<br />

and customers.<br />

Business Climate<br />

Market conditions in the UK remain<br />

difficult. Capital values have recovered<br />

somewhat but the economic downturn is<br />

still putting downward pressure on rents.<br />

It is widely believed, however, that capital<br />

values have reached a floor and modest<br />

growth is expected over the next couple<br />

of years.<br />

Employees in the UK were disappointed<br />

by the announcement in August 2009<br />

that we would embark on an orderly<br />

sale of assets in the UK. As a result, our<br />

engagement score dropped significantly<br />

in our employee survey from 79 per cent<br />

to 44 per cent favourable. UK employees<br />

have also been affected by redundancies<br />

which were necessary to right-size the<br />

business as workload decreased with the<br />

sale of assets and loss of management<br />

contracts. We have, however, continued<br />

to invest in learning and development<br />

opportunities for UK employees and<br />

in FY10 we provided an average of<br />

2.25 training days per person.<br />

Our employees remained committed<br />

to giving and volunteering initiatives and<br />

raised money to fund two events in the<br />

year with Starlight Children’s Foundation,<br />

one of which was the children’s<br />

Christmas Party at St Mary’s hospital<br />

in Paddington, London.<br />

We expect retention to be a key challenge<br />

in FY11. Although the UK job market<br />

is generally poor, given time, many<br />

employees will be able to find work<br />

elsewhere. It is likely that certain roles<br />

will need to be covered by fixed-term<br />

contractors in the future.<br />

28<br />

<strong>Stockland</strong> Corporate Responsibility & Sustainability Report June 2010

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