Promoting Business Process Management Excellence in Russia

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121 References Abdullah, N. S., Sadiq, S., & Indulska, M. (2010). Emerging challenges in information systems research for regulatory compliance management. In B. Pernici (Ed.), Lecture Notes in Computer Science: Vol. 6051. Advanced Information Systems Engineering (pp. 251–265). Berlin, Germany: Springer. doi: 10.1007/978-3-642-13094-6_21 Addo-Tenkorang, R., & Helo, P. (2011). Enterprise resource planning (ERP): A review literature report. In Proceedings of the World Congress on Engineering and Computer Science (WCESC 2011) (Vol. 2). San Francisco, CA. Adesola, S., & Baines, T. (2005). Developing and evaluating a methodology for business process improvement. Business Process Management Journal, 11(1), 37–46. doi: 10.1108/ 14637150510578719 AHConferences. (2012). VIII BPM Forum (Business Process Management). Retrieved from http://www.ahconferences.com/conferences/?conf=713 Aiken, P., Allen, M. D., Parker, B., & Mattia, A. (2007). Measuring data management practice maturity: A community’s self-assessment. Computer, 40(4), 42–50. doi: 10.1109/MC.2007 .139 Aitken, C., Stephenson, C., & Brinkworth, R. (2010). Process classification frameworks. In J. vom Brocke & M. Rosemann (Eds.), Handbook on business process management 2 (pp. 73–92). Berlin, Germany: Springer. doi: 10.1007/978-3-642-01982-1_4 Alexander, C., Ishikawa, S., & Silverstein, M. (1977). A pattern language: Towns, buildings, construction. New York City, NY: Oxford University Press. Al-Mashari, M., & Zairi, M. (2000). Revisiting BPR: A holistic review of practice and development. Business Process Management Journal, 6(1), 10–42. doi: 10.1108/14637150010283045 Aloini, D., Dulmin, R., & Mininno, V. (2012). Risk assessment in ERP projects. Information Systems, 37(3), 183–199. doi: 10.1016/j.is.2011.10.001 Andersen, B. (1999). Business process improvement toolbox (2nd ed.). Milwaukee, WI: American Society for Quality. Antony, J. (2006). Six sigma for service processes. Business Process Management Journal, 12(2), 234–248. doi: 10.1108/14637150610657558 Ashurst, C., Doherty, N., & Peppard, J. (2008). Improving the impact of IT development projects: the benefits realization capability model. European Journal of Information Systems, 17(4), 352–370. doi: 10.1057/ejis.2008.33 Awad, A., Grosskopf, A., Meyer, A., & Weske, M. (2009). Enabling resource assignment constraints in BPMN (BPT Technical Report No. 04-2009). Potsdam, Germany: Hasso Plattner Institute. Axenath, B., Kindler, E., & Rubin, V. (2005). The aspects of business processes: An open and formalism independent ontology (Tech. Rep. No. tr-ri-05-256). Paderborn, Germany: Computer Science Department of the Unversity of Paderborn. Bandara, W., Chand, D., Chircu, A. M., Hintringer, S., Karagiannis, D., Recker, J. C., . . . Welke, R. J. (2010). Business process management education in academia: Status, challenges, and recommendations. Communications of the Association for Information Systems, 27(1), 743–776. Batini, C., Cappiello, C., Francalanci, C., & Maurino, A. (2009). Methodologies for data quality assessment and improvement. ACM Computing Surveys, 41(3), 16:1–16:52. doi: 10.1145/ 1541880.1541883 Batini, C., Lenzerini, M., & Navathe, S. (1986). A comparative analysis of methodologies for database schema integration. ACM Computing Surveys, 18(4), 323–364. doi: 10.1145/ 27633.27634 Beals, G. (1996). Thomas Edison “Quotes”. Retrieved from http://www.thomasedison.com/ quotes.html Becker, J., Algermissen, L., & Falk, T. (2012). Modernizing processes in public administrations. Berlin, Germany: Springer. Becker, J., Delfmann, P., Knackstedt, R., & Kuropka, D. (2002). Konfigurative Referenzmodellierung. In J. Becker & R. Knackstedt (Eds.), Wissensmanagement mit Referenzmodellen.
122 Konzepte für die Anwendungssystem- und Organisationsgestaltung (pp. 25–144). Berlin, Germany: Springer. Becker, J., Kugeler, M., & Rosemann, M. (Eds.). (2011). Process management: A guide for the design of business processes (2nd ed.). Berlin, Germany: Springer. Becker, J., Pöppelbuß, J., Glörfeld, F., & Bruhns, P. (2009). The impact of data quality on value based management of financial institutions. In Proceedings of the 15th Americas Conference on Information Systems (AMCIS 2009). San Francisco, CA. Becker, J., Rosemann, M., & Schütte, R. (1995). Grundsätze ordnungsmäßiger Modellierung. Wirtschaftsinformatik, 37(5), 435–445. Becker, J., Rosemann, M., & von Uthmann, C. (2000). Guidelines of business process modeling. In W. M. P. van der Aalst, J. Desel, & A. Oberweis (Eds.), Lecture Notes in Computer Science: Vol. 1806. Business Process Management: Models, Techniques, and Empirical Studies (pp. 30–49). Berlin: Springer, Germany. Becker, J., & Schütte, R. (1997). Referenz-Informationsmodelle für den Handel: Begriff, Nutzen und Empfehlungen für die Gestaltung und unternehmensspezifische Adaption von Referenzmodellen. In H. Krallmann (Ed.), Wirtschaftsinformatik ’97 – Internationale Geschäftstätigkeit auf der Basis flexibler Organisationsstrukturen und leistungsfähiger Informationssysteme (pp. 427–448). Heidelberg, Germany: Physica. Becker, J., & Schütte, R. (2004). Handelsinformationssysteme. Domänenorientierte Einführung in die Wirtschaftsinformatik (2nd ed.). Frankfurt am Main, Germany: Redline Wirtschaft. Becker, J., Taratoukhine, V., Vilkov, L., & Rieke, T. (2006). Process driven value assessment of ERP solutions: An overview of the extended SAP methodology. In B. Unhelkar & Y.-C. Lan (Eds.), Proceedings of the 2nd international conference on information management and business (IMB2006) (pp. 225–235). Sydney, Australia. Becker, J., Vilkov, L., Taratoukhine, V., Kugeler, M., & Rosemann, M. (2007). Process management. Moscow, Russian Federation: Eksmo. Becker, J., Vilkov, L., Taratoukhine, V., & Rosemann, M. (Eds.). (2008). Process management. Moscow, Russian Federation: Eksmo. Becker, J., Weiß, B., & Winkelmann, A. (2010). A multi-perspective approach to business process management in the financial sector. In R. Sabherwal & M. Sumner (Eds.), Proceedings of the International Conference on Information Systems (ICIS 2010). Saint Louis, MI. Becker, W., & Dietz, J. (2004). R&D cooperation and innovation activities of firms: Evidence for the German manufacturing industry. Research Policy, 33(2), 209–223. doi: 10.1016/ j.respol.2003.07.003 Beimborn, D., & Joachim, N. (2011). The joint impact of service-oriented architectures and business process management on business process quality: An empirical evaluation and comparison. Information Systems and e-Business Management, 9(3), 333–362. doi: 10 .1007/s10257-010-0129-1 Berliner BPM Offensive. (n.d.). BPMN Poster. Retrieved from http://www.bpmb.de/index.php/ BPMNPoster Blasini, J., Leist, S., & Ritter, C. (2011). Successful application of PPM: An analysis of the German-speaking banking industry. In Proceedings of the 19th European Conference on Information Systems (ECIS 2011). Helsinki, Finland. Böhm, M., Leimeister, S., Riedl, C., & Krcmar, H. (2009). Cloud Computing: Outsourcing 2.0 oder ein neues Geschäftsmodell zur Bereitstellung von IT-Ressourcen? Information Management & Consulting, 24(2), 6–14. Böhmann, T., & Krcmar, H. (2007). Hybride Produkte: Merkmale und Herausforderungen. In M. Bruhn & B. Strauss (Eds.), Wertschöpfungsprozesse bei Dienstleistungen (pp. 239–255). Wiesbaden, Germany: Gabler. Bokranz, R., & Landau, K. (2006). Produktivitätsmanagement von Arbeitssystemen: MTM- Handbuch. Stuttgart, Germany: Schäffer-Poeschel. Borisova, M. (2009). ProveIT project: Russia and Germany exchanged their experiences. DW. Retrieved from http://dw.de/p/HFYT Botta-Genoulaz, V., & Millet, P. A. (2006). An investigation into the use of ERP systems in the service sector. International Journal of Production Economics, 99(1), 202–221. doi: 10.1016/j.ijpe.2004.12.015
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cd-manual Becker J. Matzner, M. (vo
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Acknowledgement: The German-Russian
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2 17 Armin Stein: Outlook: Future R
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4 List of Tables Table 1: The statu
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7 Preface This ERCIS working repor
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10 The purpose in writing this pape
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12 What is the status quo of busine
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14 business partners (e.g., BPM-spe
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16 taking an Information Systems pe
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18 2.3 Guidelines of Modeling (GoM)
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Technologiemanagement Rechnungswese
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22 2.4.4 Reference Models Besides t
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24 Starting point is an event log.
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26 log are not possible according t
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28 3.4 What Makes Process Discovery
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30
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32 Research Institutions IDEAS Indu
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34 For about three years IT-solutio
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36 companies generate even more cha
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38 The resulting ideas were documen
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40 eling languages and techniques.
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42 During the discussing, a focus w
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44 Just having IS deployed does not
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46 at delivering organizational cha
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48 Project Team Possesses expertise
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50 11. Construct linear programming
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52 Process Plattform & Support Trai
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54 Exklusive Projekträume 2 Öffen
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56
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58 transform it to output (Harmon,
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60 context lies in BPR, which focus
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62 No. Technique No. Technique [1]
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64 The goal of the technique used a
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66 of the business process to enhan
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68 To identify the future issues an
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Page 127 and 128: 124 Davenport, T. H., & Short, J. E
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