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Promoting Business Process Management Excellence in Russia

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47<br />

<br />

1. Primary project data <strong>in</strong>put<br />

2. Def<strong>in</strong>ition of a set of organizational changes<br />

3. Def<strong>in</strong>ition of a rational set of ISEOTM measures<br />

4. ISEOTM plan development<br />

5. Approach analysis and effectiveness control<br />

USED AT: AUTHOR: Куприянов Юрий DATE: 05.06.2011<br />

PROJECT: FOrTram approach model<strong>in</strong>g<br />

REV: 23.07.2012<br />

NOTES: 1 2 3 4 5 6 7 8 9 10<br />

WORKING<br />

DRAFT<br />

RECOMMENDED<br />

PUBLICATION<br />

READER DATE CONTEXT:<br />

A-0<br />

Set of projected<br />

bus<strong>in</strong>ess<br />

benefits(E)<br />

Primary project<br />

data <strong>in</strong>put<br />

Project Scope and<br />

Environment<br />

1<br />

Prioritized<br />

bus<strong>in</strong>ess benefits<br />

(W)<br />

Def<strong>in</strong><strong>in</strong>ition of a<br />

set of<br />

organizational<br />

changes<br />

2<br />

Identified<br />

organizational<br />

changes (C)<br />

Set of ISEOTM<br />

measures(M)<br />

Organizational<br />

changes<br />

impact<br />

coefficients (AI)<br />

Def<strong>in</strong><strong>in</strong>ition of a<br />

rational set of<br />

ISEOTM<br />

measures<br />

3<br />

Effectiveness<br />

coefficient of<br />

ISEOTM<br />

measures (AE)<br />

IS implementation<br />

methodology<br />

FOrTraM approach<br />

effectiveness<br />

report<br />

Raional set of ISEOTM<br />

measures (M*)<br />

ISEOTM plan<br />

development<br />

4<br />

Ref<strong>in</strong>ed effectiveness<br />

coefficients of ISEOTM<br />

Time and cost features of<br />

ISEOTM measures<br />

ISEOTM plan<br />

Identified<br />

organizational<br />

changes (C)<br />

<strong>Bus<strong>in</strong>ess</strong><br />

process owner<br />

Approch<br />

analysis<br />

and effectivness<br />

control<br />

F<strong>in</strong>al FOrTraM<br />

5<br />

approach report<br />

Project team<br />

Customer<br />

NODE: TITLE: NUMBER:<br />

FOrTraM Approach Usage<br />

A0<br />

FOrTraM-Solver<br />

Figure 16: Procedure model of FOrTraM approach<br />

Each of the steps can be further decomposed and assum<strong>in</strong>g the necessity of perform<strong>in</strong>g expert<br />

valuation us<strong>in</strong>g SMARTS and AHP methods 4 separate roles entitled with different competence<br />

and expertise are subsumed to be <strong>in</strong>volved <strong>in</strong> the realization of FOrTraM scenario (cf. Figure 17).<br />

The formalized description of the FOrTraM with assignment of variables and factor weights to<br />

different aspect of the approach is provided below start<strong>in</strong>g with the first step – def<strong>in</strong>ition of the<br />

bus<strong>in</strong>ess benefits of the project.<br />

1. Def<strong>in</strong>e a set of bus<strong>in</strong>ess benefits ⃗ E = (E 1 , . . . , E m ), where m is the number of bus<strong>in</strong>ess<br />

benefits of the project.<br />

2. Prioritize identified bus<strong>in</strong>ess benefits ⃗ W = {w i } T . Rank<strong>in</strong>g of economic results and assignment<br />

of relative importance factors to them – w i ∈ [0, 1], i = 1, . . . , m – is completed with the<br />

use of AHP.<br />

3. Identify organizational changes ⃗ C = (C 1 , . . . , C n ), where n is the number of organizational<br />

changes.

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