Promoting Business Process Management Excellence in Russia

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clearly. Furthermore, more elaborate tool support for business process integration is needed in
order to analyze business processes coherently in an organization. Current tool support lacks
the ability to monitor and analyze business processes in the large, but is focused on performing
rather detailed analyses on a small scope. Another crucial issue is to provide for business process
patterns that can help companies to further integrate their business with other companies. A
reference set of formal interaction patterns might be valuable not only to get business processes
working to establish and maintain interorganizational business models; they might also boost the
analysis of business process data on a dyad level of analysis that has been largely neglected in
BPMN research so far. A particular challenge is to develop patterns that are able to adapt to their
context dynamically, since a reference set of patterns can never be completely designed at build
time, but must support unforeseen interactions in new network constellations as well. In-memory
technology is perceived as a promising shift in order to provide the foundation of real-time data
analytics in the future. The traditional model of migrating transaction data to a data warehouse in
which analyses of business processes is performed might be deprecated in favour of establishing
ways to analyse data in transaction systems already. One crucial merit is to use insights from
data analytics for dynamically influencing the further progression of business processes as soon
any meaningful events have been identified.
With regards to BPM education, the participants pointed out that the current diversity of methods in
BPM makes it hard for novice users to find their way into the management of business processes.
In order to sufficiently train newcomers, it is required to conduct project work and case studies
on modeling, implementing, and analyzing business processes with respect to real-life cases. In
particular, the Russian participants emphasized that the current curriculum is still developing and
needs further improvement in order to convey such a learning experience. A solution might be to
join the BPM academic initiative which is an organization that provides course material and best
practice solutions in this area.
5.5 Business Process Implementation
The goal of the implementation Session was to discuss either implementations of BPM in terms
of software realizations or implementations of BPM approaches in companies. Holger Schrödel
presented an approach to an Aligned BPM for Future Data Centers, based on his experiences
in the SAP UCC surrounding. The presentation showed ways of how to gain experiences from
existing reference models in the area of Supply Chain Management that can be transferred to the
dedicated setting of Data Centers as those run by SAP. The question was raised how the software
industry can learn from manufacturers. There are several similarities which under certain circumstances
can be treated the same way. An example “stock management” in the manufacturing area
can be related to “ERP-as-a-service” solution in the software industry. Until now, such a perspective
on the product can be rarely found. Principles that can be adopted are those of standardization
and automation, modularization, continuous improvement processes, or the concentration on
core competencies. Furthermore, a tighter integration between people processes and “machine”
processes is required in line with an improvement of decision modeling and decision execution.
Lastly, a demand for common agreed semantics data models for people-technology integration
can be identified.
Holger Wittges from the Technical University of Munich followed with his speech on the implementation
of BPM using SAP Process Integration together with SAP Business ByDesign. The
initial point to be discussed was the use of appropriate tools to transform informal business models
into executable ones and which tools can be used for this. Required steps for transformation
were identified as being of highly manual quality; however predefined reference content in SAP
ByDesign can be used. Therefore, instead of technical skills, business skills and knowledge are
required to be able to use the combination of SAP NetWeaver Process Integration and SAP By-
Design.