The Polish Experience By Nicholas Westerby This ... - GetSab.Com

Chapter 14
I used to take the time to hold a weekly meeting on Fridays and then take the
guys out for a beer. They usually only had one or two all night so it wasn’t that
expensive. They were going to need that beer this week though because the
meeting was going to be rough.
We listened to call after call of unhelpful comments, rude behaviour and a
general lack of customer service. I asked them what they thought and nobody
thought anything was wrong. They shrugged when I reminded them about their
training. It hadn’t been that long ago but you’d have thought that it happened at
the fall of the wall.
I thought, ‘God it’s like trying to teach a tiger how to wipe its arse’. I looked
around the room at their blank expressions and wondered how they didn’t see
what was wrong. I told Monika that she could go if she wanted to and asked
Paweł if he wanted to stay. He wasn’t in a rush to return to his wife and I was
glad. I would probably need him because the angrier I got at the nonchalance,
the less understandable my English became.
“Do you guys know what a rim job is?” I barked.