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“I don’t think there will be much of an impact directly on our<br />

business or the industry in general, but, unfortunately, you just<br />

don’t know what you don’t know,” laments Glen Byrnes, manager<br />

of Golden Horseshoe Golf Club in Colonial Williamsburg,<br />

Virginia. “I have to say that it will not affect our business or that<br />

of most golf operations in a direct sense because there aren’t<br />

many golf operations that employ more than 50 people. And<br />

those that do already have attractive benefits packages that include<br />

health insurance to attract and retain the best people.”<br />

Byrnes’ last point is debatable, particularly given the<br />

number of single-asset owners in the industry, but there’s<br />

no denying that resorts and management companies will<br />

face some major challenges under the new law. Many, if not<br />

most, of these types of operations employ large restaurant<br />

staffs, an area of the business where tips supplement an otherwise<br />

low hourly wage and health insurance coverage is rare.<br />

If an employer were near the 50-employee number, he or she<br />

would likely be forced to shift those jobs from full-time to<br />

part-time and cut everyone’s hours below 30 to help reduce<br />

the financial burden the mandate promises to deliver.<br />

Employers in other industries are already preparing for<br />

just that kind of restructuring. Orlando-based Darden Restaurants,<br />

owner of Red Lobster, Olive Garden and Longhorn<br />

Steakhouse, has stopped offering full-time schedules to<br />

hourly workers in select markets as an experiment prior to<br />

the law’s full implementation. In an email statement, Darden<br />

said the full-time-to-part-time test is “just one of the many<br />

things we are evaluating to help us address the cost implications<br />

healthcare reform will have on our business. There are<br />

still many unanswered questions regarding the healthcare<br />

regulations, and we simply do not have enough information<br />

to make any decisions at this time.”<br />

The food industry isn’t alone in its concerns.<br />

According to a survey conducted by the Midwest<br />

Business Group on Health, a nonprofit coalition<br />

dealing with healthcare, the average business owner<br />

expects costs to increase upwards of 5 percent<br />

immediately, and as much as 10 percent to 15 percent<br />

over the next five years.<br />

“So many parts of the rules, regulations and provisions<br />

have not been defined,” says Larry Boress,<br />

president and CEO of Midwest Business Group on<br />

Health. “For example, by next March (2013), employers<br />

have to communicate to their employees<br />

how they can buy [insurance] through exchanges,<br />

and there are no exchanges yet. It’s a difficult situation<br />

especially for small businesses, when anything<br />

that adds to your costs may jeopardize survival.”<br />

That fear has a trickle-down effect, as evidenced<br />

by the universal concern among golf course operators<br />

for the businesses of their customers.<br />

“We’re in a perilous time,” says Butch Byrd, manager at Ballentrae<br />

Golf Club in Pelham, Alabama. “While I don’t think<br />

we’ll see the healthcare law affect our business on the cost side<br />

of the ledger, at least not in the short term, I do think we’ll see<br />

an immediate impact on the revenue side. That’s because small<br />

business people are worried. And when they’re worried, they<br />

aren’t spending money, especially on things like golf.”<br />

Lawren Just, owner of Persimmon Ridge Golf Club in<br />

Louisville, Kentucky, agrees, and she cites the example of one<br />

member who just happens to own several fast-food franchise<br />

outlets to underscore her point. “They’re already looking at<br />

splitting the stores into separate companies and having their<br />

employees work 20 hours at one store and 20 hours at another,<br />

just so they can get around the fines and penalties and keep<br />

their costs down,” she notes.<br />

Ultimately, it’s the continued uncertainty that has many<br />

owners stuck in something of a holding pattern, and one reason<br />

many people aren’t particularly bullish on the future. “I travel<br />

throughout our section, and I can’t tell you how many people<br />

are telling me how concerned they are about the survival of<br />

their businesses,” Byrd says. “That’s not a good thing to hear<br />

when you’re in a business that relies on disposable income.<br />

“Any time you take money out of the hands of the consumer,<br />

whether it’s costs going up or wages going down,<br />

the recreation and leisure industry gets hit first,” he adds.<br />

“It’s unfortunate, and thankfully we have positioned ourselves<br />

well to handle it. But I think it is a concern throughout<br />

our industry.”<br />

Steve Eubanks is an Atlanta-based freelance writer and former golf course owner.<br />

The Rules<br />

THE AFFORDABLE CARE ACT, COMMONLY KNOWN AS OBAMACARE,<br />

dictates that employers with 50 or more full-time workers must provide<br />

health insurance for all workers. Employers must pay at least 65 percent of<br />

the cost of a family policy or 85 percent of the cost of an individual policy.<br />

Those who refuse to do so must pay a penalty of $2,000 per full-time<br />

worker, minus the first 30 employees.<br />

But even those companies that already have insurance plans are not<br />

immune from cost increases because the law also states that the insurance<br />

provided must meet the federal government’s requirements in terms<br />

of benefits. These benefits are a moving target, but include things some<br />

employers find morally objectionable like contraception and the so-called<br />

“morning after” pill.<br />

Hobby Lobby recently lost a suit claiming that the owners’ religious beliefs<br />

were being infringed by such mandates. Moral objections aside, many<br />

businesses that offer insurance today will have to change to new, more<br />

expensive plans tomorrow in order to comply with the myriad new regulations<br />

as they are revealed. —S.E.

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