Viewpoint From the CEO T he unsung hero is the person who makes every organization work. This kind of person isn’t looking for accolades or attention; in fact, they often don’t like the extra attention. Their motivation and satisfaction comes from a deeper place. He or she derives satisfaction from seeing the job done well and watching the organization they care about progress and grow stronger. For the NGCOA, that person is Anne Lyndrup. Anne has been a part of the NGCOA family for more than two decades, and she’s had a hand in virtually everything we’ve done during that time. Recently, however, Anne announced her retirement, thereby closing the chapter on one phase of her life and opening another. It would take much more ink than I have available to catalogue all Anne has done for the NGCOA. When she started, there were three of us in the office and we all shared the responsibilities, from folding the newsletter to going on the road and Anne Lyndrup, the NG- COA’s unsung hero for giving presentations. As the organization more than 20 years grew, Anne took on more and more responsibility. Quite often, that required her to do things she didn’t enjoy but simply had to be done. Of course, most of us have had to step out of our comfort zone from time to time, but the difference between Anne and the rest of us is that she did it without the attendant moaning and groaning. A good example is when she functioned as our bookkeeper/controller/human resources coordinator. It was like going to the dentist every day, but Anne did it willingly (and well) for years because it had to be done. Anne also made innumerable trips on behalf of the association during her 20-plus years of service and represented the NGCOA with great distinction. As much as these efforts have meant to the association, Anne’s greatest contribution has been imagining, organizing and producing the NGCOA Annual Conference. What started as a small gathering of course owners with similar interests has grown to become the largest, most diverse meeting of golf course owners in the industry. It isn’t hyperbole to suggest that Anne, more than anyone, has been responsible for this success. Just as important as what Anne has done for the NGCOA is the way in which she’s done it. She has always put the team ahead of individual accomplishment, all the while exhibiting good humor and grace. She’s experienced the ups and downs, the good times and bad, and through it all, managed to keep a smile on her face and a positive attitude always on display. So on behalf of the staff, the NGCOA board and its members, I’d like to thank you, Anne, for everything. It’s been an honor and a privilege to work with you and to call you a friend. The official publication of the National Golf Course Owners Association March 2013 Volume 19, Number 3 Ronnie Musselwhite EDITOR-IN-CHIEF RMUSSELWHITE@NGCOA.ORG Dave Alexander ART DIRECTOR DALEXANDER@NGCOA.ORG Clinton Hall DESIGNER CHALL@NGCOA.ORG contributors Steve Adams, Jeff Barr, Trent Bouts, Rob Carey, David Cutler, Kyle Darbyson, Steve EU- BANKS, Steve Donahue, David Gould, Andres lara, Dave Moser, Phil Wrigglesworth advertising staff KELLY MACPHERSON BUSINESS DEVELOPMENT ACCOUNT MANAGER KMACPHERSON@NGCOA.ORG BARBARA SEARLE CLASSIFIEDS, GOLF COURSE MARKET BSEARLE@NGCOA.ORG EditORIAL Advisory Board MARK BURRIS OWNER, BURRIS, AN IDEA AGENCY, GREENSBORO, NC WHITNEY CROUSE FOUNDING PARTNER, AFFINITI GOLF PARTNERS, ALPHARETTA, GA HENRY DELOZIER PRINCIPAL, GLOBAL GOLF ADVISORS, PHOENIX, AZ ALLISON GEORGE GENERAL MANAGER, TOAD VALLEY GOLF COURSE, PLEASANT HILL, IA LARRY HIRSH FOUNDER & PRESIDENT GOLF PROPERTY ANALYSTS, HARRISBURG, PA BILL HORN GENERAL MANAGER, THE GOLF COURSES AT INCLINE VILLAGE, INCLINE VILLAGE, NV LAWREN JUST OWNER, PERSIMMON RIDGE GOLF CLUB, LOUISVILLE, KY GEORGE KELLEY PRINCIPAL, GREENWAY GOLF, STEVINSON, CA DAVID “ROCK” LUCAS PRESIDENT/OPERATING PARTNER, CHARWOOD COUNTRY CLUB, WEST, COLUMBIA, SC KIM THOMAS PARTNER/DIRECTOR OF GOLF SERVICES, GOLF COURSE SPECIALISTS, WASHINGTON, DC GOLF BUSINESS OFFICES 291 SEVEN FARMS DRIVE, 2ND FLOOR, CHARLESTON, SC 29492 WWW.GOLFBUSINESS.COM GOLFBUSINESS@NGCOA.ORG PHONE (843) 881-9956 FAX (843) 856-3288 FOR ADVERTISING SALES INFORMA- TION, CONTACT (800) 933-4262 Golf Business ®, USPS #016-601, ISSN #10995943, (Volume 19, Number 3) is published monthly by the National Golf Course Owners Association (NGCOA), 291 Seven Farms Drive, 2nd Floor, Charleston, SC 29492, (843) 881-9956. Golf Business is distributed free to qualified subscribers and is $49 for 1-year U.S. non-qualified. Single copy and back issue price $10 in the U.S. and $15 in Canada. U.S. funds only. For address changes, eight weeks’ notice required. The articles and other information in this publication are advisory only and are not intended to represent the views, opinions, or endorsement of the NGCOA. ©2013, National Golf Course Owners Association. All rights reserved under International and Pan American copyright conventions. The publisher assumes no responsibility for unsolicited material. Reproduction in whole or in part without written permission is prohibited. Printed in the U.S.A. Periodicals postage paid at Charleston, SC and at additional mailing offices. Postmaster: Send address changes to Golf Business, P.O. Box 321 , Congers, NY 10920-0321.
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