Operations and Business Environment - Fresenius Medical Care
Operations and Business Environment - Fresenius Medical Care
Operations and Business Environment - Fresenius Medical Care
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02. 4 Our Fiscal Year<br />
100<br />
guidelines <strong>and</strong> our Compliance Program, we aim to<br />
fulfill our own expectations as well as those of our<br />
partners, while aligning our business activities with<br />
recognized st<strong>and</strong>ards as well as local laws <strong>and</strong> regulations.<br />
Further details on our Compliance Program<br />
can be found on page 82 .<br />
Employees who are trusted with confidential or socalled<br />
insider information are under obligation to<br />
comply with relevant guidelines <strong>and</strong> will h<strong>and</strong>le the<br />
information responsibly.<br />
Our success depends significantly on the dedication,<br />
motivation <strong>and</strong> abilities of our employees. The risk of<br />
a shortage of qualified personnel is counteracted by<br />
pre-emptive measures, such as employee development<br />
programs <strong>and</strong> comprehensive recruiting. We offer our<br />
employees performance-related pay <strong>and</strong> attractive<br />
social benefits. Further details on the <strong>Fresenius</strong> <strong>Medical</strong><br />
<strong>Care</strong> stock option plans can be found on page 81 .<br />
In addition, we launched several initiatives to further<br />
increase job satisfaction of clinical staff in order to<br />
improve motivation <strong>and</strong> retention of qualified staff in<br />
our clinics. The initiatives will implement improvement<br />
measures, where appropriate, based on a thorough<br />
satisfaction analysis. We work against a general shortage<br />
of trained clinical personnel using targeted marketing<br />
programs to locate qualified <strong>and</strong> motivated personnel<br />
for our clinics <strong>and</strong> thus ensure a high st<strong>and</strong>ard of<br />
treatment quality. Risks presented by employee recruiting<br />
are seen as insignificant due to risk management<br />
strategies.<br />
Acquisitions. Potential financial risks arising from acquisitions<br />
<strong>and</strong> capital expenditures are identified ahead<br />
of time by performing careful, in-depth reviews with<br />
the help of external <strong>and</strong> internal professionals. Potential<br />
acquisitions or divestitures are also reviewed at regular<br />
intervals by a committee using internal guidelines<br />
based on various key factors such as profitability ratios.<br />
The development of acquisitions is monitored using<br />
specific financial indicators including Return on Invested<br />
Capital (ROIC), cash flow <strong>and</strong> performance ratios.<br />
IT Risks. <strong>Fresenius</strong> <strong>Medical</strong> <strong>Care</strong> uses the current hardware<br />
<strong>and</strong> software to reduce potential risks from information<br />
technology (IT). Our IT infrastructure is running<br />
on a high level of reliability <strong>and</strong> uptime. Potential IT<br />
risks are controlled by detailed disaster recovery plans,<br />
which are tested <strong>and</strong> improved on a regular basis.<br />
<strong>Fresenius</strong> <strong>Medical</strong> <strong>Care</strong> operates three geographically<br />
separate data centers with associated disaster recovery<br />
sites, thus further reducing the potential impact of<br />
a disaster at any one site. We use mirrored infrastructure<br />
for critical systems, including clinical systems <strong>and</strong><br />
communication servers. To avoid manipulation or<br />
unauthorized access to sensitive data <strong>and</strong> programs,<br />
we use access protection <strong>and</strong> internal guidelines to<br />
govern authorization. Procedures are monitored for<br />
adherence/compliance in the context of paragraph<br />
404 of the Sarbanes-Oxley Act. Operational <strong>and</strong> security<br />
audits are renewed annually.<br />
Legal Risks. Risks associated with litigation are constantly<br />
identified, assessed <strong>and</strong> communicated within<br />
our organization. <strong>Fresenius</strong> <strong>Medical</strong> <strong>Care</strong> is involved<br />
in various legal proceedings resulting from business<br />
operations. Among them are subpoenas from the U.S.<br />
Department of Justice, Eastern District of Missouri in<br />
St. Louis, <strong>and</strong> the U.S. Department of Justice, Eastern<br />
District of New York, for business activities of <strong>Fresenius</strong><br />
<strong>Medical</strong> <strong>Care</strong>. Although it is not possible to predict the<br />
outcome of these disputes, none are expected to have<br />
a significant adverse impact on the asset, financial <strong>and</strong><br />
earnings position of the Group. For details, please refer<br />
<strong>Fresenius</strong> <strong>Medical</strong> <strong>Care</strong> 2006