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Operations and Business Environment - Fresenius Medical Care

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02. 4 Our Fiscal Year<br />

100<br />

guidelines <strong>and</strong> our Compliance Program, we aim to<br />

fulfill our own expectations as well as those of our<br />

partners, while aligning our business activities with<br />

recognized st<strong>and</strong>ards as well as local laws <strong>and</strong> regulations.<br />

Further details on our Compliance Program<br />

can be found on page 82 .<br />

Employees who are trusted with confidential or socalled<br />

insider information are under obligation to<br />

comply with relevant guidelines <strong>and</strong> will h<strong>and</strong>le the<br />

information responsibly.<br />

Our success depends significantly on the dedication,<br />

motivation <strong>and</strong> abilities of our employees. The risk of<br />

a shortage of qualified personnel is counteracted by<br />

pre-emptive measures, such as employee development<br />

programs <strong>and</strong> comprehensive recruiting. We offer our<br />

employees performance-related pay <strong>and</strong> attractive<br />

social benefits. Further details on the <strong>Fresenius</strong> <strong>Medical</strong><br />

<strong>Care</strong> stock option plans can be found on page 81 .<br />

In addition, we launched several initiatives to further<br />

increase job satisfaction of clinical staff in order to<br />

improve motivation <strong>and</strong> retention of qualified staff in<br />

our clinics. The initiatives will implement improvement<br />

measures, where appropriate, based on a thorough<br />

satisfaction analysis. We work against a general shortage<br />

of trained clinical personnel using targeted marketing<br />

programs to locate qualified <strong>and</strong> motivated personnel<br />

for our clinics <strong>and</strong> thus ensure a high st<strong>and</strong>ard of<br />

treatment quality. Risks presented by employee recruiting<br />

are seen as insignificant due to risk management<br />

strategies.<br />

Acquisitions. Potential financial risks arising from acquisitions<br />

<strong>and</strong> capital expenditures are identified ahead<br />

of time by performing careful, in-depth reviews with<br />

the help of external <strong>and</strong> internal professionals. Potential<br />

acquisitions or divestitures are also reviewed at regular<br />

intervals by a committee using internal guidelines<br />

based on various key factors such as profitability ratios.<br />

The development of acquisitions is monitored using<br />

specific financial indicators including Return on Invested<br />

Capital (ROIC), cash flow <strong>and</strong> performance ratios.<br />

IT Risks. <strong>Fresenius</strong> <strong>Medical</strong> <strong>Care</strong> uses the current hardware<br />

<strong>and</strong> software to reduce potential risks from information<br />

technology (IT). Our IT infrastructure is running<br />

on a high level of reliability <strong>and</strong> uptime. Potential IT<br />

risks are controlled by detailed disaster recovery plans,<br />

which are tested <strong>and</strong> improved on a regular basis.<br />

<strong>Fresenius</strong> <strong>Medical</strong> <strong>Care</strong> operates three geographically<br />

separate data centers with associated disaster recovery<br />

sites, thus further reducing the potential impact of<br />

a disaster at any one site. We use mirrored infrastructure<br />

for critical systems, including clinical systems <strong>and</strong><br />

communication servers. To avoid manipulation or<br />

unauthorized access to sensitive data <strong>and</strong> programs,<br />

we use access protection <strong>and</strong> internal guidelines to<br />

govern authorization. Procedures are monitored for<br />

adherence/compliance in the context of paragraph<br />

404 of the Sarbanes-Oxley Act. Operational <strong>and</strong> security<br />

audits are renewed annually.<br />

Legal Risks. Risks associated with litigation are constantly<br />

identified, assessed <strong>and</strong> communicated within<br />

our organization. <strong>Fresenius</strong> <strong>Medical</strong> <strong>Care</strong> is involved<br />

in various legal proceedings resulting from business<br />

operations. Among them are subpoenas from the U.S.<br />

Department of Justice, Eastern District of Missouri in<br />

St. Louis, <strong>and</strong> the U.S. Department of Justice, Eastern<br />

District of New York, for business activities of <strong>Fresenius</strong><br />

<strong>Medical</strong> <strong>Care</strong>. Although it is not possible to predict the<br />

outcome of these disputes, none are expected to have<br />

a significant adverse impact on the asset, financial <strong>and</strong><br />

earnings position of the Group. For details, please refer<br />

<strong>Fresenius</strong> <strong>Medical</strong> <strong>Care</strong> 2006

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