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Full Resource - City of Edmonton

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Student <strong>Resource</strong><br />

Finding Common Ground<br />

explore and research<br />

When people work and live together, they can have different<br />

perspectives that affect their behaviours and actions. These<br />

differences can also affect the quality <strong>of</strong> life <strong>of</strong> everyone<br />

in the city. However, when people make an effort to<br />

follow rules and standards that they have agreed upon<br />

and practise good citizenship, the residents and local<br />

government <strong>of</strong> a city can solve most problems, concerns<br />

and issues together.<br />

set the context<br />

decide and take action<br />

What do you think it means to practise good<br />

citizenship<br />

Problem solving is one <strong>of</strong> the strategies that both<br />

individuals and local government can use to solve<br />

problems and deal with concerns. A problem solving<br />

strategy, such as the one below, can help you work<br />

effectively with others and respect their points <strong>of</strong> view.<br />

Solving Problems<br />

1. Identify the problem. Share what you think the<br />

problem is. Work together to solve it. For example,<br />

make a list <strong>of</strong> three things each <strong>of</strong> you would be<br />

willing to do to improve or solve the problem.<br />

2. Talk through the problem. Use “I” instead <strong>of</strong> “you.”<br />

Name calling usually begins with the word “you.”<br />

Use “I” statements that talk about what you want,<br />

need or feel. “I want to say what I think,” works<br />

better than “You don’t let me say anything.” Say<br />

what you mean. What needs changing How will<br />

you change it Be clear in your choice <strong>of</strong> words.<br />

3. Try to understand other people’s point <strong>of</strong> view. The<br />

best way to do this is to ask questions about what<br />

other people want, need or feel. Don’t speak for other<br />

people. Listen to what they have to say. Repeat or<br />

write down the other point <strong>of</strong> view before you express<br />

your own opinion.<br />

4. Put it on paper. When you write things down, you<br />

can make your ideas clear. This helps you focus on<br />

the problem. Use your imagination. There are many<br />

different ways that a problem can be solved.<br />

Brainstorm solutions with other people.<br />

Looks Like...<br />

Sounds Like...<br />

Feels Like...<br />

Use the storyboard to show what one <strong>of</strong> these problem<br />

solving steps looks like, sounds like and feels like.<br />

Make A Better <strong>City</strong> 147

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