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WealthEngine Best Practices in Higher Education for Prospect ...

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<strong>Best</strong> <strong>Best</strong> <strong>Practices</strong> <strong>Practices</strong> <strong>in</strong> Action<br />

Northwestern University<br />

Multi-Year Screen<strong>in</strong>g Strategy Propels<br />

<strong>Prospect</strong> Pool and Parents’ Fund<br />

NORTHWESTERN<br />

UNIVERSITY<br />

Eight years ago, Northwestern University laid the groundwork <strong>for</strong> a systematic prospect identification and management<br />

program. At the time, the development office struggled to def<strong>in</strong>e and segment the university’s prospect pool—only<br />

2,200 <strong>in</strong>dividuals carried any sort of qualification rat<strong>in</strong>g, and many of the rat<strong>in</strong>gs were arbitrary and had not been validated<br />

by the research department. As Northwestern prepared <strong>for</strong> their first major screen<strong>in</strong>g of 112,000 alumni records,<br />

they carefully def<strong>in</strong>ed two types of qualification rat<strong>in</strong>gs <strong>for</strong> prospects:<br />

1. An officer rat<strong>in</strong>g applied by a development officer takes <strong>in</strong>to account the officer’s knowledge of the prospect’s<br />

<strong>in</strong>cl<strong>in</strong>ation and read<strong>in</strong>ess to give, as well as capacity<br />

2. A research capacity evaluation determ<strong>in</strong>ed by the research department is based on wealth and asset screen<strong>in</strong>g<br />

results and other prospect data sources, and is then validated by the researcher<br />

Follow<strong>in</strong>g the screen<strong>in</strong>g, more than 10,000 prospects were identified, def<strong>in</strong>ed and deemed actionable. With<strong>in</strong> three months,<br />

research had identified and validated the top 1,000 to target. Today, they have 20,000 households and organizations represent<strong>in</strong>g<br />

more than 25,000 <strong>in</strong>dividual entities <strong>in</strong> their prospect pool, the result of a rout<strong>in</strong>e screen<strong>in</strong>g schedule and a wellplanned<br />

system of prospect identification and portfolio management.<br />

Multi-Year Screen<strong>in</strong>g Strategy<br />

When Northwestern conducted the <strong>in</strong>itial alumni wealth and asset screen<strong>in</strong>g, they set <strong>in</strong> motion a schedule to screen<br />

reunion class alumni every year (approximately 17,000-20,000 records annually) to ensure that all alumni records are<br />

refreshed on a five-year basis. Rather than conduct large screen<strong>in</strong>gs every five years, this strategy ensures a live feed of<br />

fresh data, as well as a proactive and manageable workflow <strong>for</strong> the research team. Jennifer Fry, Director of Development<br />

Research and <strong>Prospect</strong> Management at Northwestern, supervises a team of 17 prospect research and <strong>in</strong><strong>for</strong>mation management<br />

specialists who f<strong>in</strong>d these annual screen<strong>in</strong>gs “completely essential to our prospect identification strategy.”<br />

“We started by screen<strong>in</strong>g all liv<strong>in</strong>g alumni with accurate addresses,” expla<strong>in</strong>s Fry. “We had some issues with the results, so<br />

we decided to switch screen<strong>in</strong>g vendors, mov<strong>in</strong>g to <strong>WealthEng<strong>in</strong>e</strong> the follow<strong>in</strong>g year to re-screen the 14,360 <strong>in</strong>validated<br />

records rema<strong>in</strong><strong>in</strong>g from the larger screen<strong>in</strong>g. That year, we also conducted a “found” alumni screen<strong>in</strong>g of 31,000 alumni<br />

with newly located addresses, to strengthen our alumni data. As we progressed, we began to venture beyond our alumni<br />

screen<strong>in</strong>gs to special projects that support the requests and needs of university <strong>in</strong>itiatives, such as a grateful patient<br />

screen<strong>in</strong>g with the medical school.”<br />

Northwestern’s Screen<strong>in</strong>g Strategy Timel<strong>in</strong>e<br />

Year 2-Present<br />

1,600-2,000 new<br />

parents of students<br />

Year 3-Present<br />

Reunion year alumni<br />

Year 5-Present<br />

18,000 grateful patients <strong>in</strong>itially screened <strong>for</strong> the medical school<br />

has led to monthly screen<strong>in</strong>gs schedule of new grateful patients<br />

as they come through the school’s partner medical group<br />

Year 1<br />

112,000<br />

liv<strong>in</strong>g<br />

alumni<br />

Year 2<br />

31,000 “found”<br />

alumni with newly<br />

located addresses<br />

Year 2<br />

14,400 unvalidated prospects from<br />

the 2003 screen<strong>in</strong>g rescreened<br />

through new vendor<br />

Year 6<br />

7,000 unqualified prospects who had previously been<br />

assigned to development officers without a research<br />

capacity evaluation rat<strong>in</strong>g<br />

<strong>Best</strong> <strong>Practices</strong> <strong>for</strong> <strong>Prospect</strong> Research <strong>in</strong> <strong>Higher</strong> <strong>Education</strong> Fundrais<strong>in</strong>g - 2nd Ed. | 11

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