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WealthEngine Best Practices in Higher Education for Prospect ...

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<strong>Best</strong> <strong>Best</strong> <strong>Practices</strong> <strong>Practices</strong> <strong>in</strong> Action<br />

Stevenson University<br />

Rapid Growth and Strategic Restructur<strong>in</strong>g<br />

Improve Fundrais<strong>in</strong>g Efficiency<br />

Stevenson University, Maryland’s third largest <strong>in</strong>dependent university<br />

is renowned <strong>for</strong> its unique blend of liberal arts and career<br />

preparation. Located <strong>in</strong> Stevenson, Maryland, the University<br />

has substantially <strong>in</strong>creased enrollment of its student body and<br />

alumni <strong>in</strong> the past decade. Founded <strong>in</strong> 1947 as Villa Julie College,<br />

the University’s Board of Trustees voted to change the name to<br />

Stevenson University after three years of <strong>in</strong>tensive research <strong>in</strong><br />

June of 2008. In addition, the University completed a restructur<strong>in</strong>g<br />

plan with the goal of creat<strong>in</strong>g six new schools. With a current<br />

enrollment of 3,900 undergraduate and graduate students,<br />

Stevenson prides itself with its historically high job/graduateschool<br />

placement rates.<br />

In 2005, Stevenson University <strong>in</strong>itiated a 20 million dollar capital campaign and <strong>in</strong> 2006 began work<strong>in</strong>g with<br />

<strong>WealthEng<strong>in</strong>e</strong> to research and screen current and past donors. S<strong>in</strong>ce then, the University has been actively fundrais<strong>in</strong>g<br />

<strong>for</strong> their campaign. In December of 2009, the 20 million dollar campaign was completed with Stevenson surpass<strong>in</strong>g their<br />

campaign goal.<br />

With an active database of 14,000 alumni, <strong>in</strong> addition to <strong>in</strong>creased student enrollment, the advancement office has developed<br />

processes <strong>for</strong> enhanc<strong>in</strong>g the database and improved procedures <strong>for</strong> fundrais<strong>in</strong>g, data management, and prospect<br />

research.<br />

Under the direction of Rob Turner, Director of Advancement Services, the number of researchers has <strong>in</strong>creased s<strong>in</strong>ce<br />

the University <strong>in</strong>itially signed on with <strong>WealthEng<strong>in</strong>e</strong> <strong>in</strong> 2006. There are 15 <strong>in</strong>dividuals who make up the Office of<br />

University Advancement. Twelve <strong>in</strong>dividuals focus on development, of which three are researchers, and three focus on<br />

alumni relations.<br />

Screen<strong>in</strong>g Donors <strong>for</strong> Effective Cultivation<br />

“We use the <strong>WealthEng<strong>in</strong>e</strong> scores and rat<strong>in</strong>gs,<br />

primarily Propensity to Give (P2G) and Estimated<br />

Giv<strong>in</strong>g Capacity, to provide a high level overview of<br />

an <strong>in</strong>dividual we’re research<strong>in</strong>g. The P2G score is a<br />

great identifier that directs us as to which <strong>in</strong>dividuals<br />

to look at first.”<br />

—Rob Turner, Director of Advancement<br />

Services , Stevenson University<br />

S<strong>in</strong>ce implement<strong>in</strong>g a prospect management plan to streaml<strong>in</strong>e their fundrais<strong>in</strong>g ef<strong>for</strong>ts, Stevenson University has seen<br />

an <strong>in</strong>crease <strong>in</strong> <strong>in</strong>dividual giv<strong>in</strong>g amounts. Screen<strong>in</strong>g and research<strong>in</strong>g their alumni and parents of current students has<br />

provided greater <strong>in</strong>sight and allowed Turner and his team to target their focus on the right <strong>in</strong>dividuals.<br />

Wealth screen<strong>in</strong>gs have also helped Turner and his team to identify assets <strong>for</strong> a large group of prospects relatively quickly.<br />

As they implemented a more comprehensive data collection strategy and screen<strong>in</strong>g process, holes <strong>in</strong> their previous<br />

process were identified. Turner expla<strong>in</strong>s, “In recent years we realized we were miss<strong>in</strong>g a key opportunity with our screen<strong>in</strong>g<br />

process; no one had thought to screen parents of <strong>in</strong>com<strong>in</strong>g freshmen. Our stewardship process and screen<strong>in</strong>g results<br />

showed there was a need to focus on these parents.”<br />

As Turner expla<strong>in</strong>s further, “We went back and decided to do a segmented mail<strong>in</strong>g of these <strong>in</strong>dividuals. Lists of parents<br />

were segmented <strong>in</strong> ascend<strong>in</strong>g order by Propensity to Give (P2G) score and <strong>in</strong>cl<strong>in</strong>ation score. The direct mail<strong>in</strong>gs also<br />

used campaign codes that allowed us to track potential donors so we could measure the return on <strong>in</strong>vestment (ROI) from<br />

targeted mail<strong>in</strong>gs. F<strong>in</strong>ally, the advancement team coord<strong>in</strong>ated their phone solicitations follow<strong>in</strong>g the mail<strong>in</strong>g, which<br />

resulted <strong>in</strong> a far more cohesive plan.”<br />

With these changes, Turner revised their fundrais<strong>in</strong>g plan to <strong>in</strong>clude a strategy <strong>for</strong> ongo<strong>in</strong>g, regular screen<strong>in</strong>gs of different<br />

segments and improved workflow <strong>for</strong> effective prospect management.<br />

<strong>Best</strong> <strong>Practices</strong> <strong>for</strong> <strong>Prospect</strong> Research <strong>in</strong> <strong>Higher</strong> <strong>Education</strong> Fundrais<strong>in</strong>g - 2nd Ed. | 31

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