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WealthEngine Best Practices in Higher Education for Prospect ...

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9. Return on <strong>in</strong>vestment (ROI)<br />

Measure results so you can assess progress towards the goals identified <strong>in</strong> #1. Evaluate the results of the screen<strong>in</strong>g by<br />

consider<strong>in</strong>g the follow<strong>in</strong>g three categories:<br />

1. Newly identified prospects highly rated by screen<strong>in</strong>g and not previously identified<br />

2. Highly rated by screen<strong>in</strong>g and already identified by organization<br />

3. Not highly rated by the screen<strong>in</strong>g but identified as a prospect by organization<br />

Suggested Metrics <strong>for</strong> Major, Planned and Annual Fund Leadership Gifts Programs<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

# of new prospects identified & capacity of those identified<br />

# of prospects qualified<br />

# of prospects assigned<br />

# of prospects under cultivation<br />

# of prospects solicited and capacity (potential) of those solicited<br />

# of gifts achieved<br />

$ amount of gifts achieved<br />

Suggested Metrics <strong>for</strong> Annual Fund Programs<br />

<br />

<br />

<br />

<br />

<br />

% Increase <strong>in</strong> renewal rate due to ref<strong>in</strong>ed segmentation<br />

% Increase <strong>in</strong> upgrade rate due to ref<strong>in</strong>ed segmentation<br />

% Decrease <strong>in</strong> costs due to ref<strong>in</strong>ed segmentation<br />

% Increase <strong>in</strong> acquisition rate due to ref<strong>in</strong>ed target<strong>in</strong>g<br />

% Increase <strong>in</strong> average gift size<br />

Suggested Metrics <strong>for</strong> Other Fundrais<strong>in</strong>g Functions<br />

<br />

<br />

<br />

# of new/potential volunteers identified<br />

# of new volunteers identified<br />

# of fundrais<strong>in</strong>g event attendees identified<br />

Sample plan of action/timel<strong>in</strong>e <strong>for</strong> major gifts/campaign<br />

1. Segment screen<strong>in</strong>g results and identify prospects. Prioritize based on capacity, <strong>in</strong>terest and aff<strong>in</strong>ity (1-3 months)<br />

2. Research-qualify prospects with m<strong>in</strong>imum required research to confirm their validity as major gifts prospects<br />

(2-4 months)<br />

3. Assign to development officer’s (2-4 months)<br />

4. Further qualify assigned prospects as necessary through additional research, assessment calls and visits<br />

(2-12 months)<br />

5. Beg<strong>in</strong> cultivation cycle with those qualified prospects who have <strong>in</strong>terest and/or aff<strong>in</strong>ity (2-12 months)<br />

6. For those with high capacity, but little or no <strong>in</strong>terest or aff<strong>in</strong>ity, beg<strong>in</strong> high-touch engagement process to <strong>in</strong>clude<br />

<strong>in</strong>vitations to events, special news alerts, personalized mail<strong>in</strong>gs, thank you telephone calls if a gift is made, etc. Once<br />

they have engaged through an event or made a donation, they can be moved <strong>in</strong>to the major gift cultivation track.<br />

(2-24 months)<br />

7. Cont<strong>in</strong>ue to feed the prospect pipel<strong>in</strong>e as new prospects are research-qualified and assigned to DO’s<br />

(3 to 24 months)<br />

48 | <strong>WealthEng<strong>in</strong>e</strong>

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