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WealthEngine Best Practices in Higher Education for Prospect ...

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<strong>Best</strong> <strong>Practices</strong> <strong>in</strong> Action<br />

Adds Fry, “We use screen<strong>in</strong>g as our first po<strong>in</strong>t of reference when identify<strong>in</strong>g new prospects. We access current<br />

<strong>in</strong><strong>for</strong>mation us<strong>in</strong>g <strong>WealthEng<strong>in</strong>e</strong>’s F<strong>in</strong>dWealth Onl<strong>in</strong>e tool, and then apply our own <strong>for</strong>mulas <strong>for</strong> the research capacity<br />

evaluation rat<strong>in</strong>g.”<br />

Parent Screen<strong>in</strong>g Results<br />

In addition to alumni, parent screen<strong>in</strong>gs are a critical element to<br />

the prospect identification program; they have shown a dramatic<br />

return on <strong>in</strong>vestment (ROI) over the past five years. Northwestern<br />

only screens non-alumni parents (alumni parents are picked up<br />

<strong>in</strong> the rout<strong>in</strong>e alumni screen<strong>in</strong>g), averag<strong>in</strong>g approximately 1,600-<br />

2,000 per year. Prior to the first parent screen<strong>in</strong>g, the Parents’ Fund<br />

raised approximately $500,000 annually. With<strong>in</strong> the first year of<br />

screen<strong>in</strong>g, the Fund doubled. With<strong>in</strong> four years, the Fund had<br />

grown to $1.75M. Despite tight economic times <strong>in</strong> 2008-09, the<br />

Fund held steady and has cont<strong>in</strong>ued to grow, rais<strong>in</strong>g nearly $1.9<br />

million <strong>in</strong> 2011 – almost quadrupl<strong>in</strong>g <strong>in</strong> six years.<br />

“The ability to identify new parents who are capable of major gifts has been a huge benefit <strong>for</strong> Northwestern. Prior to<br />

beg<strong>in</strong>n<strong>in</strong>g the parent screen<strong>in</strong>g program, it took much longer to determ<strong>in</strong>e which parents were major gift prospects.<br />

This meant that sometimes we didn’t start cultivat<strong>in</strong>g parents until their children had been at Northwestern <strong>for</strong> a year or<br />

two, or were even about to graduate. By screen<strong>in</strong>g new parents of enrolled students annually, we can target those who<br />

are major gift prospects and connect with them immediately through high level parent welcome events, rather than play<br />

catch-up with current and past parents,” expla<strong>in</strong>s Fry.<br />

Ongo<strong>in</strong>g Screen<strong>in</strong>g Strategy<br />

“Our return on <strong>in</strong>vestment (ROI) is clear when you<br />

consider how we used screen<strong>in</strong>gs to double our<br />

Parents’ Fund with<strong>in</strong> a year and more than triple it<br />

with<strong>in</strong> four years. My advice is to focus on specific<br />

groups, rather than overwhelm<strong>in</strong>g numbers of<br />

records, and plan accord<strong>in</strong>gly. Make sure the data<br />

doesn’t sit—allocate an adequate ‘quiet period’ to<br />

evaluate results and carefully record your f<strong>in</strong>d<strong>in</strong>gs.<br />

You’ll f<strong>in</strong>d that the strategy really works.”<br />

—Jennifer Fry, Director of Development Research<br />

& <strong>Prospect</strong> Management, Northwestern University<br />

Special project screen<strong>in</strong>gs cont<strong>in</strong>ue to support other university areas and programs, <strong>in</strong>clud<strong>in</strong>g the Fe<strong>in</strong>berg School of<br />

Medic<strong>in</strong>e, Northwestern’s elementary and pre-college enrichment programs, and predictive analytics:<br />

Grateful Patient Screen<strong>in</strong>gs – Fe<strong>in</strong>berg School of Medic<strong>in</strong>e<br />

Fry and the medical school development office saw a need <strong>for</strong> access to hard asset data on grateful patients, and after<br />

an <strong>in</strong>itial screen<strong>in</strong>g of 18,000 grateful patient records, have worked together to set up ongo<strong>in</strong>g monthly screen<strong>in</strong>gs.<br />

“Grateful patient screen<strong>in</strong>gs have helped the medical school become more self-sufficient <strong>in</strong> their prospect<strong>in</strong>g ef<strong>for</strong>ts,<br />

and my team’s research support po<strong>in</strong>ts them <strong>in</strong> the right direction,” expla<strong>in</strong>s Fry.<br />

Elementary and Pre-College Enrichment Programs<br />

Northwestern is also work<strong>in</strong>g to extend the success of its Parents Fund screen<strong>in</strong>gs to other university programs offered<br />

to elementary and pre-college students and families. Many of the parents of participants <strong>in</strong> these highly-regarded<br />

educational programs are not Northwestern alumni or current donors, and represent a new and rich constituency <strong>for</strong><br />

engagement and support.<br />

Predictive Analytics<br />

An ongo<strong>in</strong>g screen<strong>in</strong>g strategy, <strong>in</strong>clud<strong>in</strong>g regular annual processes and targeted prospect identification screen<strong>in</strong>gs, has<br />

built a solid base of data to support Northwestern’s predictive analytics ef<strong>for</strong>ts, which address a range of advancement<br />

needs, from annual fund likelihood scor<strong>in</strong>g to alumni engagement to major gift and bequest prospect identification.<br />

“Now,” says Fry, “We’re apply<strong>in</strong>g analytics to further segment and clarify the prospect pipel<strong>in</strong>e, as well as target our most<br />

likely prospective donors.”<br />

12 | <strong>WealthEng<strong>in</strong>e</strong>

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